Cannot install on Mac OSX 10.8 (Mountain Lion) - "Google Refine" is damaged and can't be opened. You should move it to the Trash.

GoogleCodeExporter commented 9 years ago


I've just downloaded Google Refine, and trying to install on Mac (running 
Mountain Lion) It's telling me that it's damaged and should be moved to trash 
(attached screenshot). 

Appreciate help in installing the app.

Original issue reported on code.google.com by eliasdab...@gmail.com on 30 Jul 2012 at 11:53

Attachments:

[Screen Shot 2012-07-31 at 3.52.33 AM.png](https://storage.googleapis.com/google-code-attachments/google-refine/issue-591/comment-0/Screen Shot 2012-07-31 at 3.52.33 AM.png)

GoogleCodeExporter commented 9 years ago

Hi,

I'm having exactly the same issue running Mountain Lion...

Someone can help ?

Original comment by edouard....@gmail.com on 6 Aug 2012 at 3:46

GoogleCodeExporter commented 9 years ago

Having the same issue, running Mountain Lion

Original comment by erin.s...@gmail.com on 7 Aug 2012 at 7:33

GoogleCodeExporter commented 9 years ago

I was able to fix this on my wife's laptop by taking the following steps:

1) Open System Preferences
2) Open Security & Privacy
3) Go to the General Tab
4) Change the "Allow applications downloaded from:" setting to "Anywhere"

This appears to be a security issue with Mountain Lion, but the above steps 
provide a workaround until it is "fixed" by Google.

Original comment by bodna...@gmail.com on 8 Aug 2012 at 3:42

GoogleCodeExporter commented 9 years ago

Issue 602 has been merged into this issue.

Original comment by tfmorris on 8 Aug 2012 at 4:42

GoogleCodeExporter commented 9 years ago

I fixed this issue on Mountain Lion with changing "Allow applications 
downloaded from:" setting to "Anywhere" too.

Original comment by asid...@gmail.com on 9 Aug 2012 at 7:20

GoogleCodeExporter commented 9 years ago

@bodnarbm - Thanks for diagnosing the problem and reporting back on your fix.  
Much appreciated!

Apple broke the installer with introduction of the Mountain Lion upgrade and 
many Java applications were affected.  If you search for the misleading error 
message, you can see the number of people this is affecting as Mountain Lion 
upgrades are done.

https://www.google.com/search?hl=en&q=%22is+damaged+and+can%27t+be+opened.+You+s
hould+move+it+to+the+Trash.%22

There's a thread on Apple's java-dev list about this misleading error message 
(which is big part of the problem since it directs attention away from the real 
error) http://lists.apple.com/archives/java-dev/2012/Jul/msg00106.html

This Apple support document describes Gatekeeper and how to configure it so 
Refine works (the procedure described in Comment 3 
http://support.apple.com/kb/HT5290

This Oracle article discusses Mountain Lion and Java problems in general 
https://blogs.oracle.com/talkingjavadeployment/entry/java_applications_and_gatek
eeper

Lastly, a potential solution is described here 
http://lists.apple.com/archives/java-dev/2012/Jul/msg00136.html

I don't have a Mac to test it on, but it might change the misleading "damaged" 
error message to a more reasonable "your app is unsigned, do you want to run 
it."

All in all, I'm pretty pissed off at the amount of time and money Apple is 
costing both developers and users.

Original comment by tfmorris on 9 Aug 2012 at 2:59

Changed title: Cannot install on Mac OSX 10.8 (Mountain Lion) - "Google Refine" is damaged and can't be opened. You should move it to the Trash.
Changed state: Accepted

GoogleCodeExporter commented 9 years ago

Issue 622 has been merged into this issue.

Original comment by tfmorris on 25 Sep 2012 at 1:26

GoogleCodeExporter commented 9 years ago

@dfhuynh - Do you think you can test this fix for 2.6?

Original comment by tfmorris on 25 Sep 2012 at 1:59

Added labels: Milestone-2.6

GoogleCodeExporter commented 9 years ago

Issue 622 has been merged into this issue.

Original comment by tfmorris on 26 Sep 2012 at 2:47

GoogleCodeExporter commented 9 years ago

Allowing apps from anywhere (settings: security & privacy > general) works for 
mavericks too

Original comment by and...@siter.com.au on 22 Nov 2013 at 9:40

GoogleCodeExporter commented 9 years ago

This is a much better option IMO.  Allow only the app you want:

(Open Terminal and type this commend)
xattr -rd com.apple.quarantine google-refine-2.5-r2407.dmg

Original comment by charlesw...@gmail.com on 20 Feb 2014 at 7:58

catherine11 / google-refine

Cannot install on Mac OSX 10.8 (Mountain Lion) - "Google Refine" is damaged and can't be opened. You should move it to the Trash. #591