Hi,
It's not an issue but an optimization proposal
I would like to use this plugin with the ServiceNow provider but I use an on-premise version of ServiceNow and this plugin doesn't work with an on-premise version.
So I modify the file modules/centreon-open-tickets/providers/ServiceNow/ServiceNowProvider.class.php on line 402, 481 and 570.
I delete '.service-now.com' on each line and I give the URL:port on the instance field on the interface.
So it works
I think you can do this optimization and saying the instance name must contains '.service-now.com' in the field in the case of a saas version
Thinks a lot for this plugin
Hi, It's not an issue but an optimization proposal I would like to use this plugin with the ServiceNow provider but I use an on-premise version of ServiceNow and this plugin doesn't work with an on-premise version. So I modify the file modules/centreon-open-tickets/providers/ServiceNow/ServiceNowProvider.class.php on line 402, 481 and 570. I delete '.service-now.com' on each line and I give the URL:port on the instance field on the interface.
So it works I think you can do this optimization and saying the instance name must contains '.service-now.com' in the field in the case of a saas version Thinks a lot for this plugin