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Austin Transportation Data & Technology Services
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Silverio is unable to log into his email on iPad Mini COA 59934 #20089

Open atdservicebot opened 3 days ago

atdservicebot commented 3 days ago

What application are you using?

SMD Data Tracker

Describe the problem.

Silverio is unable to log into his email on iPad Mini COA 59934, JVP6M92DYL, 528-838-5501.

Is there anything else we should know?

Silverio needs to log in so he can perform his job as an SMD Technician. Thank you!

Internet Browser: Chrome

Requested By Cathy K.

Request ID: DTS24-119555

ChristinaTremel commented 3 days ago

Reached out to the user via Teams and asked him to contact me tomorrow when he has some time to troubleshoot. This might be due to the Outlook issues that are globally occurring today.

ChrispinP commented 2 days ago

Proper device setup still needs to occur for this device, notified SMD. Pending confirmation