[Bug]: Constant reconnecting - mail spam from panasonic

[aLAN-LDZ]

The problem

Hey, I've already received a thousand emails from Panasonic. That thanks for connecting. A few emails per minute.

I understand that this is a problem on our side and there are many reconnections every few seconds?

What version of Home Assistant Core are you running?

latest

What type of installation are you running?

Home Assistant Container

What version of the integration are you running?

latest

Device description

heat pump, one zone

Is the integration loading?

Yes

Is the adapter able to connect to the Aquarea Smart Cloud with a stable internet connection?

Yes

Are you able to perform the action you're trying to with the Aquarea Smart Cloud Site/App?

Yes

Area of the issue

No response

Anything in the logs?

No response

Additional information

No response

[mkozar87]

Im facing the same issue. It started around 2h ago.

[roelofz]

Same here, tried upgrade of the integration (was still at 0.70, reset the app and now not able to authenticate with Panasonic. So username / pw was wrong, looking at the integration feedback and a successful login was mentioned by email.

[as9441]

I have the same, I enter the correct password in HA and I get the information - unknown error.

[wpatrik14]

Same here

[ddanielczyk]

Same

[compala]

Same

[tson0n0]

same problem here. Panasonic changed again the authentification ?

[MarkMikkelsen83]

Same

[amaretto4u]

same problem

[uldiseihenbergs]

same problem for me too. 2FA from panasonic enabled by default now? so no idea how to connect from integration..

[GermanCaruncho]

In my case, after 256 emails :P''' and the automation inexplicably stopped working, I entered the link and authenticated. Magically it has come back to life. Panasonic has made the mistake of touching something that works, it seems. (this is the first degree in computer science)

[jsole]

Same here, I deactivated the integration to stop reciving emails. I loged in with my computer, reactivated the integration and it's working again... I'm thinking to migrate to heishamon to avoid all this random problems.

[jaypikay]

Logging in at aquarea-smart.panasonic.com actually resolved the issue for me, too.

[raeserfisk]

Maybe we shouldnt make something out of nothing here guys? Just as @jaypikay stated above the problem is solved by login to aquarea-smart.panasonic.com and accepting the new user agreement.

Until further notice I would suggest that this issue is considered solved with the above solution.

[roelofz]

It looks Panasonic was having a problem, I did login on the website earlier today, and this did not fix it. Now it works again, so this issue can be closed!

[uldiseihenbergs]

for me it's working too now. Email spam continues, but luckily not at that very high rate..

[cjaliaga]

Thanks everyone for the reports. It looked indeed an issue on the Aquarea platform/Panasonic Auth Service.