cleidigh
commented
6 months ago @vallesierra I owe you another response on the width issue, but I have been swamped lately. I will address this first being more important. With quite a number of people using this I'm hopefully we can work , bit tricky as you can imagine.
So first thing is to put trace1 in debug options, this will give us some debug output. Now when it stops working we will want to capture the debug output and post here. To do this follow below:
- Open debug console with Control-Shift-J
- Clear with trashcan
- Return to Thunderbird
- When problem occurs, go to console
- Right click and choose Copy all messages
- Paste into notepad and save file, post this file here
- Now clear log and press the print button
- capture and post that output as well
We will start there. Also restarting Thunderbird without a reinstall does not make it work again?
@cleidigh
vallesierra
Hello, there is a similar thread but I decided to open my own thread. I use printing-tools-ng and it works perfectly for 3 - 4 days, then suddenly it doesn't print, I manually run the filter created with "FiltaQuilla" and the printing doesn't work. I have Thunderbird installed on my PC, when Windows starts it automatically runs and opens. I have programmed a filter with FiltaQuilla which sends the email from 'x' sender to a specific folder and prints the email. I notice that the email is moved to the indicated folder, but the email is not printed. Many times I have to uninstall "printing-tools-ng" and reinstall it to make it work, but days later the same thing happens. When the error occurs, printing does work by clicking from IMPRIMIT NG