Update Licensing FAQs for v24.3 release

[rmloveland]

Addresses:

• DOC-11203
• DOC-11048
• DOC-11049

Summary of changes:

• Update 'Licensing FAQs' with the following:

  • Information about the new licensing tiers

  • Instructions for self-serve Enterprise Trial and Enterprise Free licenses in Cloud Console

  • Updated information about how to monitor for license expiry in DB Console (with a link to updated UI docs that include the exact messages)

  • A description of what throttling is and how it works

  • A note that single-node developer clusters do not require a license key

• Update 'DB Console Overview > License expiration message' with the specific messages that may be emitted by Console depending on the status of the cluster's license

Rendered previews:

• Licensing FAQs
• DB Console Overview > License expiration message

NB. These changes only apply to v24.3 docs right now, but once reviewed and approved, these changes will also be backported to v23.1+ docs and sit on a branch awaiting the relevant point releases of those versions in November.

[github-actions[bot]]

Files changed:

• src/current/_data/redirects.yml
• src/current/_includes/common/license-expiration-messages.md
• src/current/_includes/common/licensing-faqs.md
• src/current/_includes/common/set-enterprise-license.md
• src/current/_includes/v24.3/misc/set-enterprise-license.md:
• Warning: include not used in any v24.3 file or include
• src/current/v24.3/get-started-with-enterprise-trial.md
• src/current/v24.3/licensing-faqs.md
• src/current/v24.3/ui-overview.md

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[rmloveland]

@jaiayu could use your feedback on basically this whole PR. This is a first step; next I'll plan to add an 'Enterprise Licensing Workflows' page which contains the self-serve license info as well for easier finding / sharing, probably with more info too. Also a 'Telemetry' page. But this at least gets the basic instructions and info written down (I hope) - but please let me know if you see something wrong or missing

@spilchen please look at the stuff about throttling and developer single-node clusters and let me know if anything is wrong or missing

@dhartunian please look at the changes to the 'DB Console Overview > License expiration message', I've updated it to match the telemetry notices/warnings shown in DB Console based on some screenshots you shared a while back. I'm adding it here so folks can search for the exact strings in docs. Please let me know if the text of the messages has changed. Also i'm open to any other feedback re: stuff that is wrong or missing

Thank you!

[rmloveland]

@dhartunian :

DB Console text LGTM.

yayyy thanks

We will enforce the sending of telemetry within the DB if the customer has a Free/Trial license (they can't disable via the cluster setting), so if they get a telemetry send error, it will be due to a firewall configuration or a network issue. Is it worth mentioning that somewhere?

I added a line to reference this in the 'Types of Licenses' section, PTAL

Clusters with Enterprise Free or Enterprise Trial licenses cannot disable telemetry; if such a cluster signals a telemetry sending error, it will be due to firewall configuration or a network issue.

[rmloveland]

finished providing feedback to this version. Let me know if you have any questions.

thanks for the review @jaiayu

I have made updates that hopefully address all of your feedback in the latest commit named Update with jaiayu feedback (1), PTAL and let me know what you think!

[rmloveland]

I reviewed the latest version and resolved most of my open comments. Added new comments for a couple of small things.

np @jaiayu, thanks for looking - made updates based on the new comments, PTAL!

EDIT: also went back and made small updates based on some earlier unresolved comments. Also asked about status on some comments that I think could be resolved if you were good with the changes I made for those comments

[rmloveland]

@taroface FYI this has completed legal review and is 100% ready for your review

i know i have 1000000 things in your queue, but this is the number 1 thing i'd say