Hi all!
We've been invoicing Sales-led customers exclusively via NetSuite for a few months now, so I think it's time to start discussing getting all Sales-led (invoice-paying) customers removed from Stripe. In line with Sentry's way of using of Stripe, Stripe will be for self-serve customers/billing only.
My main concern is how this change will impact metrics/data since this process with require that we cancel their subscriptions in Stripe, so will cause a false dip in revenue, etc. Baremetrics (as a Stripe-reader) will also reflect that.
@paul.anzel
Would love to hear your feedback here.
@AJ
I would also like to restart the conversation about getting an "Invoice-billing" checkbox added to Django that we can select when provisioning, which will have the same effect on Sales-led customer billing pages as the current link to Stripe (i.e., not giving them the false option to self-serve & instead directing them to contact sales@, etc.) Since these accounts will not be syncing with Stripe any longer, we will need an alternative solution.
Generally I just want to get this conversation going. Any feedback/comments/concerns welcome!
From Maya:
Hi all! We've been invoicing Sales-led customers exclusively via NetSuite for a few months now, so I think it's time to start discussing getting all Sales-led (invoice-paying) customers removed from Stripe. In line with Sentry's way of using of Stripe, Stripe will be for self-serve customers/billing only.
My main concern is how this change will impact metrics/data since this process with require that we cancel their subscriptions in Stripe, so will cause a false dip in revenue, etc. Baremetrics (as a Stripe-reader) will also reflect that.
@paul.anzel Would love to hear your feedback here. @AJ I would also like to restart the conversation about getting an "Invoice-billing" checkbox added to Django that we can select when provisioning, which will have the same effect on Sales-led customer billing pages as the current link to Stripe (i.e., not giving them the false option to self-serve & instead directing them to contact sales@, etc.) Since these accounts will not be syncing with Stripe any longer, we will need an alternative solution. Generally I just want to get this conversation going. Any feedback/comments/concerns welcome!