consumer-reports-innovation-lab / TheDigitalStandard

The Digital Standard is an ambitious, community-led effort to build a framework to test and rate products and services on the basis of privacy, security, and data practices.
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Specificity to terms and service guidelines #140

Open ariadnebrazo opened 4 years ago

ariadnebrazo commented 4 years ago

The terms and service guidelines indicate the requirements that terms and conditions be easily understood. This is excellent and easily understood in and of itself. However, the purpose of a standard is to ensure companies/orgs are following specific guidelines across the board.

Can we update these guidelines to add some specificity to what "easily understood" means? Perhaps things such as

  1. Word count limits
  2. Accessible grade reading level (8th grade?)
  3. Standard titles of sections the ToS must address (such as whenever I check ToS on a website, I am familiar with what sections to look for because they are all the same)
  4. Explicit instructions on where ToS is located and what makes the locating of ToS easy