I have received the message below several times and my perception as a user is not great.
1 - I have no idea what are the implications
2 - the wording makes me anxious: My stuff has been deactivated for security reasons? Why? Did I lose data in the process?
Suggestion:
1 - rephrase the email (I'm happy to help once I understand the message to convey)
2 - link to a FAQ topic in the forum that is longer and more user friendly and offers human interaction if needed).
--Tristan
Hello,
Your Cozy has been recently restarted.
For security reasons, a restart disables encryption and decryption.
Some features of your applications are therefore desactivated.
They will be reactivated automatically when you will log into your Cozy
instance.Click here to login tristan-2.cozycloud.cc.
Cozy Team.
P-S: If you have any question, let us know at contact@cozycloud.cc or in
our IRC channel #cozycloud on freenode.net.
I have received the message below several times and my perception as a user is not great.
1 - I have no idea what are the implications 2 - the wording makes me anxious: My stuff has been deactivated for security reasons? Why? Did I lose data in the process?
Suggestion:
1 - rephrase the email (I'm happy to help once I understand the message to convey) 2 - link to a FAQ topic in the forum that is longer and more user friendly and offers human interaction if needed).
--Tristan
Hello,
Your Cozy has been recently restarted. For security reasons, a restart disables encryption and decryption. Some features of your applications are therefore desactivated. They will be reactivated automatically when you will log into your Cozy instance.Click here to login tristan-2.cozycloud.cc. Cozy Team.
P-S: If you have any question, let us know at contact@cozycloud.cc or in our IRC channel #cozycloud on freenode.net.