search

csm-aut / csm

This repository contains Cisco Software Manager (CSM Server) source code
Apache License 2.0
11 stars 7 forks source link

Downloading CCO content fails #34

Open brona opened 8 years ago

brona commented 8 years ago

While using 3.2.1 or master trying to download SMUs always fails with following error: (Using "Validate" button in User Preferences for CCO credentials passes OK). (I can download SMUs with my account manually from software.cisco.com)

Traceback (most recent call last):
File "/opt/csm/csmserver/work_units/download_work_unit.py", line 99, in start
bsd.download(output_file_path, callback=self.progress_listener)
File "/opt/csm/csmserver/cisco_service/bsd_service.py", line 120, in download
raise Exception(message)
Exception: User "**CENSORED**" may not have software download privilege on cisco.com.
csm-aut commented 7 years ago

Is this same a problem for you? To find the reason, I will need your username and password. You can temporary change your CCO password first.

jlixfeld commented 7 years ago

Hi,

I just encountered this issue too on 3.3. Validate passes, and I can download the same SMU from cco from a web browser with the same login and pass that I validated on CSM Server.