dakboard / Cloud-Platform

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Slack counting Archived Channels against 250 Channel limit #1941

Closed rsalsbery closed 1 year ago

rsalsbery commented 1 year ago

It was brought to our attention that though we filter out archived channels it appears that they still count against the 250 Channel limit. This means that even if you archive older Channels newer channels created beyond this limit will still fail to show post archiving.

This case is to explore if we can fix this under the current API we are using before moving to the new API and systems under the Enhancement case https://github.com/dakboard/Cloud-Platform/issues/1611.

Dan-Peck commented 1 year ago

Researching the Slack API deeper, we discovered that this is a Slack server side issue in the manner in which it processes and returns the channel data to us. After further team consideration, we determined that coding a work around for this limitation on our side is too involved to prioritize at this time. However, should #1611 efforts begin, we will reconsider this request as part of that Issue.