Problem description, and links to relevant helpdesk tickets:
We have a number of authors who keep resubmitting their datasets without changing much (they often add a space to get through the validation checks) because they either do not receive our AAR email or they do not read it (it goes to spam, they auto-delete Dryad things, etc.). Additionally, we have many authors who reach out to Help Desk saying that their dataset says Action Required but they don't know what the action is.
Describe the solution you'd like:
We would like a section to be added to the user/author dashboard under the DOI/version part of the dashboard, within the bounds of that dataset's row, that gives a brief overview of what they need to update. Perhaps also a general statement in the Needs attention section that you can contact helpdesk if you don't understand it?
Additional context:
I know we've talked about this before, but the resubs without changes has been increases recently, so we wanted to revisit solutions.
Problem description, and links to relevant helpdesk tickets:
We have a number of authors who keep resubmitting their datasets without changing much (they often add a space to get through the validation checks) because they either do not receive our AAR email or they do not read it (it goes to spam, they auto-delete Dryad things, etc.). Additionally, we have many authors who reach out to Help Desk saying that their dataset says Action Required but they don't know what the action is.
Describe the solution you'd like:
We would like a section to be added to the user/author dashboard under the DOI/version part of the dashboard, within the bounds of that dataset's row, that gives a brief overview of what they need to update. Perhaps also a general statement in the Needs attention section that you can contact helpdesk if you don't understand it?
Additional context: I know we've talked about this before, but the resubs without changes has been increases recently, so we wanted to revisit solutions.