User should not be motivated to "pick the right answer"

datamade / coordinated-entry-screening

A pre-screening tool for Coordinated Entry Access for the Corporation for Supportive Housing (CSH)

MIT License

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User should not be motivated to "pick the right answer" #34

Closed reginafcompton closed 6 years ago

reginafcompton commented 6 years ago

Wendy and Kelly from HPCC gave some good feedback re: the CSH tool and multiple choice – users might try to "pick the right answer" to receive a particular referral.

We need to be clear that the CSH tool:

is part of a longer process
that other parts of this process require documentation
that getting the best resource recommendations matter, so that the user does not waste time going to, say, a CEA point.

reginafcompton commented 6 years ago

When B.E.N. introduces the survey, I added this line: "Please answer honestly – this is just the beginning of a longer process, and I want to point you in the right direction!"