debauchee / barrier

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Crash Installing Bonjour (Windows) #766

Open lunarcloud opened 4 years ago

lunarcloud commented 4 years ago

Operating Systems

Server: Kubuntu 20.04

Client: Windows 7 Pro Build 7601

Barrier Version

2.3.2-snapshot-210c2b70

Steps to reproduce bug

  1. Open Barrier for Client Config
  2. Click Yes to installing Bonjour.
  3. Crash

Other info

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: barrier.exe
  Application Version:  0.0.0.0
  Application Timestamp:    5d954f48
  Fault Module Name:    ucrtbase.DLL
  Fault Module Version: 10.0.10586.1171
  Fault Module Timestamp:   59ae5010
  Exception Code:   40000015
  Exception Offset: 00000000000699df
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1: b14c
  Additional Information 2: b14c03a5c6e6fb552f9fc6d61299e48e
  Additional Information 3: 04d1
  Additional Information 4: 04d1060869b3209bb69fd77c75d0560a

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shymega commented 4 years ago

What CPU architecture are you using? Technically we don't support either 32-bit or Windows 7 anymore, but I think Barrier may still work.

lunarcloud commented 4 years ago

It's a work-provided machine. But it is at least 64bit

imaori commented 4 years ago

I have the same issue - Windows 10, 64bit, intel i5 8250U. cannot get it to install bonjour. (have it installed via iTunes tho, but barrier can't take advantage on it)

ilnerdchuck commented 4 years ago

Solved. I killed all Windows Installer instances from the task manager and also all Barrier instances, started barrier as administrator and Bonjour installed without problems