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decentraland / unity-explorer

Apache License 2.0
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[QA] Wearables Fail to Load in Backpack #1344

Open Ludmilafantaniella opened 4 months ago

Ludmilafantaniella commented 4 months ago

Explorer Alpha build version:

Issue Description:

These Wearables fail to load in the Backpack interface. Users experience missing wearable assets when navigating through different categories in the Backpack.

The Chibi Clash Tiger Helmet wearable appears empty in the backpack. Additionally, when equipped on the avatar, it hides the top head wearables but does not render the helmet.

Steps to reproduce:

  1. Launch the explorer.
  2. Open the Backpack and navigate through different categories.
  3. Observe that some wearables fail to load.

✅ Expected Result

All wearables should load correctly in the Backpack, displaying the proper assets in their respective slots.

Screenshot 2024-07-01 at 12 02 48 PM

❌ Actual Result

Some wearables do not load properly in the Backpack, and the slots remain empty or show placeholder images.

image (1)

https://github.com/user-attachments/assets/a2fd1899-a794-4f09-8b04-b2a70c75ef26

Additional Notes:

Windows 11. 12th Gen Intel(R) Core(TM) i7-12650H 2.30 GHz. nvidia geforce RTX Mac sonoma 14.2 M1

Ludmilafantaniella commented 2 weeks ago

v0.40.0 This is also happening with the Memory Circus Jest Hat, which is one of the rewards from the Exploration Quest.

https://decentraland.org/marketplace/contracts/0x083230402677cad61d7a0cc040dc8a08cfeb809e/tokens/2000933541702586547260442525989738214059006812610433113831908573185

image

https://github.com/user-attachments/assets/595bc64b-cf99-4748-8691-e742623483a4

LOGS:

Player.log

Ludmilafantaniella commented 2 weeks ago

v0.40.0 This is also happening with the Flying Pig Launcher, which is one of the rewards from the Game Expo.

https://decentraland.org/marketplace/contracts/0x5e546ad7233452a63da1e873d7edf9013ae7028d/tokens/33

image