deltachat / deltachat-desktop

Email-based instant messaging for Desktop.
GNU General Public License v3.0
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Delta Chat Flatpak fails to connect second device after scanning QR code - D-Bus and xdg-settings errors #4179

Closed ivkrotova closed 1 month ago

ivkrotova commented 1 month ago

- Operating System (Linux/Mac/Windows/iOS/Android): Linux (Ubuntu 20.04, 64-bit)

- Delta Chat Version: Flatpak version from Flathub (chat.delta.desktop)

- Expected behavior: When attempting to connect a second device (Android app) via QR code, Delta Chat should successfully establish the connection between the devices.

- Actual behavior: After scanning the QR code with the second device, the process of adding the second device hangs indefinitely, and no connection is established. Logs show multiple errors related to D-Bus, xdg-settings, and GTK widget failures.

Steps to reproduce the problem:

  1. Install Delta Chat via Flatpak on Ubuntu 20.04.
  2. Open the app and attempt to connect a second device using the QR code feature.
  3. Scan the QR code from the second device.
  4. Observe that the connection process hangs without successfully adding the device.

Screenshots: Screenshot from 2024-10-05 19-07-02

link2xt commented 1 month ago

Likely a duplicate of https://github.com/deltachat/deltachat-desktop/issues/4171, flatpak as well

ivkrotova commented 1 month ago

Everything started working after turning off the VPN on both devices (desktop and mobile)