[Content styleguide] The content isn't written in plain language and contains excess words and modifiers. (05.05.2)

[shiragoodman]

General Information

VFS team name

Authenticated Experience

VFS product name

My VA

VFS feature name

Dot indicator

Point of Contact/Reviewers

Brian Smolensky - @BSmolensky - Content

*For more information on how to interpret this ticket, please refer to the Anatomy of a Staging Review issue ticket guidance on Platform Website.

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Platform Issue

The content isn't written in plain language and contains excess words and modifiers.

Issue Details

Legacy Messaging, >Inbox: Right below the word "Inbox," the user finds a sentence that begins: "Based on your preference settings..." This is overly wordy and confusing. Please reword this sentence to include either "preferences" or "settings" but not both.

Link, screenshot or steps to recreate

VA.gov Experience Standard

Category Number 05, Issue Number 05

Other References

Platform Recommendation

Please reword the beginning of this sentence.

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VFS Guidance

• Close the ticket when the issue has been resolved or validated by your Product Owner
• If your team has additional questions or needs Platform help validating the issue, please comment on the ticket
• Some feedback provided may be out of scope for your iteration of the product, however, Platform's OCTO leadership has stated that all identified issues need to be documented and it is still your responsibility to resolve the issue.
• If you do not believe that this Staging Review issue ticket is the responsibility of your team, comment below providing an explanation and who you believe is responsible. Please tag the Point of Contact/Reviewers. Governance team will research and will follow up.

[shiragoodman]

@ajakabcin I am removing the my-va-dashboard and authenticated-experience labels from this ticket to indicate that is not within scope and/or the responsibility of your team to fix, however it will remain in the Staging Review epic.