Monthly 526Qualitative Data Request [Recurring request for: eFSR, Debt Resolution Team] - Githubissues

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Monthly 526Qualitative Data Request [Recurring request for: eFSR, Debt Resolution Team] #73042

Open charlottecesana opened 10 months ago

charlottecesana commented 10 months ago

Data Type Requested

User Surveys

Data Source Type

Medallia

Date Range Start

12/11/23

Date Range End

1/5/24

Product Name(s)

Enhanced Financial Status Report Form 5655

Product Description

This form is for Veterans or service members who need help with debt related to VA benefit overpayments or health care copays.

Survey URL(s), key term(s), case category or type

Hello, as mentioned, I am setting up a recurring Medallia data request for the Enhanced Financial Status Report Form (eFSR) 5655. As we align the report timelines going forward, please pull 2 separate reports for the previous month of eFSR data unaccounted for:

12/11/23 - 1/5/24

Next report:

1/6/24 - 1/31/24

All reports going forward: 1st day of the month - last day of the month

Thank you!

www.va.gov/manage-va-debt/request-debt-help-form-5655/introduction www.va.gov/manage-va-debt/request-debt-help-form-5655/veteran-information www.va.gov/manage-va-debt/request-debt-help-form-5655/all-available-debts www.va.gov/manage-va-debt/request-debt-help-form-5655/contact-information www.va.gov/manage-va-debt/request-debt-help-form-5655/current-contact-information www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-mobile-phone www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-email-address www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-mailing-address www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-information www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-name www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents-count www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-ages www.va.gov/manage-va-debt/request-debt-help-form-5655/employment www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-question www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-work-dates www.va.gov/manage-va-debt/request-debt-help-form-5655/gross-monthly-income www.va.gov/manage-va-debt/request-debt-help-form-5655/deduction-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/deduction-values www.va.gov/manage-va-debt/request-debt-help-form-5655/employment-history www.va.gov/manage-va-debt/request-debt-help-form-5655/income/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/your-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/edit-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/social-security www.va.gov/manage-va-debt/request-debt-help-form-5655/social-security-records www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-records www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/additional-income-values www.va.gov/manage-va-debt/request-debt-help-form-5655/other-income-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-information www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-name www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-spouse-employment-question www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-spouse-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-work-dates www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-gross-monthly-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-deduction-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-deduction-values www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-history www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-employment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse/income/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-benefits www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-benefit-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-social-security www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-social-security-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-records www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-additional-income-values www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-other-income-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/spouse-add-other-income www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents www.va.gov/manage-va-debt/request-debt-help-form-5655/dependents-count www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-records www.va.gov/manage-va-debt/request-debt-help-form-5655/dependent-ages www.va.gov/manage-va-debt/request-debt-help-form-5655/cash-on-hand www.va.gov/manage-va-debt/request-debt-help-form-5655/cash-in-bank www.va.gov/manage-va-debt/request-debt-help-form-5655/skip-questions-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-asset-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/monetary-asset-values www.va.gov/manage-va-debt/request-debt-help-form-5655/real-estate-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/real-estate-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-real-estate-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-real-estate-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicles www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/your-vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/vehicles-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/recreational-vehicles www.va.gov/manage-va-debt/request-debt-help-form-5655/recreational-vehicle-records www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets www.va.gov/manage-va-debt/request-debt-help-form-5655/other-asset-records www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/other-assets-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-asset www.va.gov/manage-va-debt/request-debt-help-form-5655/expenses-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/household-expenses-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/household-expenses-values www.va.gov/manage-va-debt/request-debt-help-form-5655/utilities www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-records www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-values www.va.gov/manage-va-debt/request-debt-help-form-5655/utility-bill-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-utility-bill www.va.gov/manage-va-debt/request-debt-help-form-5655/repayments www.va.gov/manage-va-debt/request-debt-help-form-5655/repayment-records www.va.gov/manage-va-debt/request-debt-help-form-5655/credit-card-bills www.va.gov/manage-va-debt/request-debt-help-form-5655/your-credit-card-bills www.va.gov/manage-va-debt/request-debt-help-form-5655/credit-card-bills-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/installment-contracts www.va.gov/manage-va-debt/request-debt-help-form-5655/your-installment-contracts www.va.gov/manage-va-debt/request-debt-help-form-5655/installment-contracts-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-checklist www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-values www.va.gov/manage-va-debt/request-debt-help-form-5655/other-expenses-summary www.va.gov/manage-va-debt/request-debt-help-form-5655/add-other-expense www.va.gov/manage-va-debt/request-debt-help-form-5655/skip-questions-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/option-explainer www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-option/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-comment/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-waiver-agreement/:index www.va.gov/manage-va-debt/request-debt-help-form-5655/resolution-comments www.va.gov/manage-va-debt/request-debt-help-form-5655/bankruptcy-history www.va.gov/manage-va-debt/request-debt-help-form-5655/bankruptcy-history-records www.va.gov/manage-va-debt/request-debt-help-form-5655/enhanced-bankruptcy-history-records www.va.gov/manage-va-debt/request-debt-help-form-5655/review-and-submit www.va.gov/manage-va-debt/request-debt-help-form-5655/confirmation

File Delivery Format

One file, different tab for each term/URL

Word Cloud

Yes

VA Email Address(es)

charlotte.cesana@va.gov, denise.coveyduc@va.gov, megan.crigger@va.gov, joseph.lee9@va.gov

Add Assignee and Labels

If not already done so, please ensure @newworld2616 is set as the assignee for this issue and "VSP-contact-center" and "cc-data-request" are set as labels. Please leave this field as is when submitting.

newworld2616 commented 10 months ago

Hi, I have shared the requested URLS. Thank you!

newworld2616 commented 10 months ago

I have shared the requested data, please verify once you receive it. Thank you!

charlottecesana commented 9 months ago

Received, thank you @newworld2616. We also need the data for #70575

newworld2616 commented 7 months ago

Hi, I have shared the requested data. Thank you.

newworld2616 commented 7 months ago

Monthly Recurring.

newworld2616 commented 5 months ago

Hello, there is no data available for custom URL's on Medallia site for previous month. Thank you.

newworld2616 commented 5 months ago

Hello, I have shared the Monthly data, let me know if you have any questions. Thank you.

charlottecesana commented 1 month ago

Hi @newworld2616, was there data for this request for September 2024 data?

newworld2616 commented 1 month ago

Hello, I thought I have shared the data. I am resharing the 5655 data now. Thank you for following up. Let me know if you have any questions.

newworld2616 commented 4 weeks ago

Hello, apologies, I have shared the data request for 526. Let me know if you have any questions. Thank you.

charlottecesana commented 3 days ago

Hi @newworld2616 ! As an exception for this month's report due to the upcoming holidays, could you please complete this request and #70575 by this Wednesday 11/27, if possible (with all of the month's entries up to that day)? If that isn't enough time, that is fine too, we can wait until after the holidays! Thank you in advance!

cc: @mgleo