department-of-veterans-affairs / va.gov-team

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Desk Research on form 21P-8416 #80359

Open aplatt-coforma opened 6 months ago

aplatt-coforma commented 6 months ago

For 21P-8416 Medical Expense Report, review the existing journeys and existing research / artifacts around submission and the post-submission experience.

Review existing OCTO product research and design (include Slack channels, Github docs, Sharepoint content, relevant research share-outs from handoff meeting).

Find all existing notifications to Veterans after submitting forms.

Past research findings.

Connect with Veteran Facing forms teams to find artifacts and also establish communication

Acceptance Criteria: Document or deck with synthesized findings

djones2113 commented 6 months ago

Mural board to document work on this ticket

Allexelaw commented 6 months ago

Findings to date may be found on the following mural board. https://app.mural.co/t/departmentofveteransaffairs9999/m/departmentofveteransaffairs9999/1712687714063/af7567fa3a504efd1aba1827b0f7cd180fd15719?sender=u7ebb3c5845122387949f4600

aplatt-coforma commented 6 months ago

Per product prioritization discussed here: https://dsva.slack.com/archives/C05MS96P6P2/p1713377045176259 I will backlog this ticket for now.