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Adding [Chukwudum Okafor] to DSVA Slack #89865

Open short000 opened 2 months ago

short000 commented 2 months ago

Description

Please update Chuck's email address to chukwudum.okafor@govcio.com.

@Chukwudum Okafor's email address has changed from chuck.okafor@ctr.govcio.com to chukwudum.okafor@govcio.com. (We dropped the ctr subdomain and his government name doesn't have that 2nd "c".)

Yesterday I sent invitations to both his new GovCIO email address and even his va.gov email address, but he is not seeing any invites to join the workspace, so maybe it's because I should be using this form.

For continuity we would prefer to have his email updated so that we have one Chuck (Chukwudum) and not both a new Chukwudum and an old disabled Chuck; however, if you have to create a new account, we'll adjust. If you have to create a new account, Full member is preferred because we have several integrations with VA, but his most active channel would be #va-notify-public.

BTW, he cannot log in to the Slack workspace to change his email address (if such a self-serve manner is allowed) because I believe a verification code goes to his old email address, but his old email address is disabled for him.

Thanks!

TEMPLATE

Description

new user requests: please verify that the user does not already exist in dsva.slack.com (it may be the account exists, but is not in a particular channel)

Are you requesting to add an individual as a: - Full member - Single guest - Multi-channel - Switching from single-channel to multi-channel? - What channel(s) do they need to be added to? Then add a brief description of this person, their role on the project, and why they should be added under the status you have requested. We aim to complete slack requests within 24hrs. ## Sample Descriptions - Please add [_insert email_] as a single-channel guest to [_channel name_]. - Please add [_insert email_] as a multi-channel guest to these channels: [_channel names_]. - Please add [_insert email_] as a full member. - Please change the status of [_slack username_] from [_current status_] to [_desired status_]
LEHigley commented 1 month ago

he had previously been a user of this workspace w/the email address you are trying to update it to.

i need a diff email i can use to update the old deactivated account and then i can update the current account with the requested email.

he is showing as a regular member w/chuck.okafor@ctr.govcio.com