Send an email notifying applicants that their Burial application failed to submit on VA.gov. This email will only be sent if all backup submission pathways have been exhausted, and the submission meets the criteria of a silent failure, and the applicant has provided an email address.
Leverage for Stage testing the template created in VA Notify:
Public endpoint: https://staging-api.va.gov/vanotify
Internal VA Network endpoint: https://staging.api.notifications.va.gov/
Service ID: 5e5cded3-3c76-46a3-9eef-cb63589e76be
Template Name: 21P-530EZ – Action Needed Template
Template ID: f78126ea-eab3-4ff7-a4e0-b77d31a93904
Important note: The deadline for this work is 11/12 as part of Zero Silent Failures initiative. Other notifications for the Zero Silent failure Initiative will be documented in separate tickets.
Tasks
[ ] Create a Burial-specific instance of the Action Needed template
[ ] Map/update the burial-specific date elements in the template
[ ] Trigger send of the notification when a silent failure occurs
Acceptance Criteria
[ ] Submissions that meet zero silent failure criteria are identified through backend process
[ ] Notification template created and burial-specific data elements updated/mapped.
[ ] Notification aligned with design system example
[ ] Notifications sent to applicants that provided email address when trigger logic met.
Issue Description
Send an email notifying applicants that their Burial application failed to submit on VA.gov. This email will only be sent if all backup submission pathways have been exhausted, and the submission meets the criteria of a silent failure, and the applicant has provided an email address.
Trigger: A failures occurs that meets zero silent failure criteria as identified in Burial Submission Monitoring documentation.
Leverage for Stage testing the template created in VA Notify: Public endpoint: https://staging-api.va.gov/vanotify Internal VA Network endpoint: https://staging.api.notifications.va.gov/ Service ID: 5e5cded3-3c76-46a3-9eef-cb63589e76be Template Name: 21P-530EZ – Action Needed Template Template ID: f78126ea-eab3-4ff7-a4e0-b77d31a93904
Important note: The deadline for this work is 11/12 as part of Zero Silent Failures initiative. Other notifications for the Zero Silent failure Initiative will be documented in separate tickets.
Tasks
Acceptance Criteria