Disable E-Mail Notifications to central Zammad

digitalfabrik / integreat-chat

Interface to self-hosted large language models and vector databases to provide improved Integreat Chat functionality

https://integreat-app.de

MIT License

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Disable E-Mail Notifications to central Zammad #66

Closed svenseeberg closed 1 week ago

svenseeberg commented 3 weeks ago

Currently we create Zammad E-Mail answers that all end up in zammad.tuerantuer.org. We should try to avoid this.

svenseeberg commented 1 week ago

It seems that Zammad does not have an option to prevent sending tickets to specific e-mail addresses. One easy to implement option would be adding a filter to the GMail mailbox that deletes mails that have a specific subject (automatically generated message [Ticket#) or To (tech+integreat-cms@tuerantuer.org).

svenseeberg commented 1 week ago