documenso / documenso

The Open Source DocuSign Alternative.
https://documenso.com
GNU Affero General Public License v3.0
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Document viewer refreshes infinite times until the browser crashes in iPhone #1326

Open rafeeeque opened 3 weeks ago

rafeeeque commented 3 weeks ago

Issue Description

When the document is opened for signing on any browser on iPhone, the document viewer refreshed infinite times if the file size is greater then 5 MB. I really wonder that I couldn't find any issue regarding the same here.

I tried inspecting the console on my mac, but couldn't find a single warning/error.

Steps to Reproduce

  1. Upload a 15MB file and add a signer.
  2. Click on sign link and wait for the document to be viewed.
  3. Here is an example for those who want to try on their iphone: https://app.documenso.com/sign/5WWH9YjNsWLStuRZ2QBP5

Expected Behavior

It should properly load the document without any issue.

Current Behavior

It refreshes the document viewer continuously and then the browser crashed on iphone.

Screenshots (optional)

No response

Operating System [e.g., Windows 10]

IOS

Browser [e.g., Chrome, Firefox]

Chrome and Safari tested

Version [e.g., 2.0.1]

No response

Please check the boxes that apply to this issue report.

github-actions[bot] commented 3 weeks ago

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