kimpham54
commented
5 years ago resolved - possibly to do with load balancer that IT put in place
Closed kimpham54 closed 5 years ago
kimpham54
commented
5 years ago resolved - possibly to do with load balancer that IT put in place
intermittent, happened a lot during two periods, September 24 then November 07 https://illiad.du.edu/illiad/LLE/illiad.dll https://illiad.du.edu/illiad/LLE/Logon.html
timeouts on logins
2019-11-07 13:57:41,070 [DEBUG] ILLiad 4656 - User record found for 872619105 2019-11-07 13:57:41,070 [DEBUG] ILLiad 4656 - Attempting to authenticate via LDAP for 872619105 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPServerName (LLE) = ldap.du.edu 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPServerName) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPSecureSSLPort (LLE) = 636 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPSecureSSLPort) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPSearchPrefix (LLE) = uid= 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPSearchPrefix) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPSearchSuffix (LLE) = ou=people,o=du.edu,o=universityofdenver 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPSearchSuffix) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPSearchScope (LLE) = SubTree 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPSearchScope) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [INFO] Customization 4656 - LDAPVersion (LLE) = 3 2019-11-07 13:57:41,070 [DEBUG] Customization 4656 - Key (LDAPVersion) found for User NVTGC (LLE) 2019-11-07 13:57:41,070 [DEBUG] ILLiad 4656 - Searching for user with initial bind 2019-11-07 13:57:41,086 [INFO] Customization 4656 - LDAPSearchFilter (LLE) = (uid=$uid) 2019-11-07 13:57:41,086 [DEBUG] Customization 4656 - Key (LDAPSearchFilter) found for User NVTGC (LLE) 2019-11-07 13:57:41,086 [INFO] Customization 4656 - LDAPInitialBindPassword (LLE) = r3adth0seb00kz 2019-11-07 13:57:41,086 [DEBUG] Customization 4656 - Key (LDAPInitialBindPassword) found for User NVTGC (LLE) 2019-11-07 13:57:41,086 [INFO] Customization 4656 - LDAPInitialBindDN (LLE) = uid=authpenrose,ou=people,o=du.edu,o=universityofdenver 2019-11-07 13:57:41,086 [DEBUG] Customization 4656 - Key (LDAPInitialBindDN) found for User NVTGC (LLE) 2019-11-07 13:57:41,086 [DEBUG] Authentication.LDAP 4656 - Attempting to bind with DN: uid=authpenrose,ou=people,o=du.edu,o=universityofdenver 2019-11-07 13:58:41,100 [DEBUG] Authentication.LDAP 4656 - Exception : 301: Timeout. 2019-11-07 13:58:41,100 [DEBUG] Authentication.LDAP 4656 - Unbinding 2019-11-07 13:58:41,100 [DEBUG] ILLiad 4656 - Logon result status: 3 2019-11-07 13:58:41,100 [WARN] ILLiad 4656 - User attempted to login with invalid username (872619105) 2019-11-07 13:58:41,100 [INFO] Customization 4656 - SLLoginFailed (LLE) = Login failed. Please check your username and password before trying again. 2019-11-07 13:58:41,100 [DEBUG] Customization 4656 - Key (SLLoginFailed) found for User NVTGC (LLE)