UI for Capturing Feedback

[nelsonic]

Please leave your feedback below:

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@jackcarlisle do we need anything else ?

[jackcarlisle]

@nelsonic Maybe a title so that the person receiving the feedback can view multiple on one page by title?

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[nelsonic]

while I certainly see the validity of having a title/subject and body (two fields), the reason I suggest having just one input field to start with (like on Twitter, YouTube, Facebook, Instagram etc.) is that as we always say regarding UX/UI: once something is "in" the design it can't be removed without people "complaining" ...

But this is something we should test with the people: once we have built something we can test how many people post with two vs. one fields.

[jackcarlisle]

Yeah I know what you mean. I suggested the title because I was thinking about how we might display the feedback in the dashboard to respond to like so:

Feedback
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But we could display the first sentence (or first x characters) of the feedback message itself instead.

[nelsonic]

Yeah, truncate the body when displaying the items in a list it will encourage people to click the read more link/button 😉

[nelsonic]

just came across this UI for giving feedback on MS Sharepoint of all places!:

Also, 'member how we used Usabilla for iSearch last year https://usabilla.com/products/websites They have a good UI that starts off by asking people for an "emoji-based" feedback and then once they have people engaged they ask for more qualitative (text-based) response:

[jackcarlisle]

@nelsonic cool! The MS Sharepoint example could be a way of categorising them for https://github.com/dwyl/feedback/issues/19. I really like the emoji based feedback to start with because it conveys a lot of visual meaning without much effort

[jackcarlisle]

First pass at styling: