Open Mikaela opened 2 years ago
Enabling key backup won't verify your device just yet, as verification isn't supported yet. See the FAQ how to cross-sign your Hydrogen device from element web. Not being able to enable key backup seems like a valid bug though. Could you make sure you are running the latest hydrogen and then submit your logs from the settings? That should hopefully give me some more info.
Another error message: Could not enable key backup: Could not read key backup with the given key.
The key is copy-pasted from my Bitwarden and works with Elements and Nheko.
I just "installed" Hydrogen today and am at version 0.2.32 (4197437774) and "Logs sent successfully!"
Were the logs received or did they include anything? I previously reproduced this today.
Is there anything further that I can do?
Describe the bug
When I login and enter my E2EE key I get error message
Could not enable key backup: OLM.UNKNOWN_PICKLE_VERSION.
My other clients report Hydrogen as unverified and Nheko also sees a dehydrated device that is also unverified.I have dehydrated devices enabled in Element labs.
To Reproduce Steps to reproduce the behavior:
Could not enable key backup: OLM.UNKNOWN_PICKLE_VERSION.
Expected behavior
My Hydrogen and dehydrated device get verified.
Screenshots
Smartphone (please complete the following information):
Additional context
I am also unable to verify from other devices as Hydrogen seems to not support either emoji verification or QR code scanning?