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Elementor Popup is not correctly translated with WPML, always showing main language #7847

Closed IlPizza79 closed 5 years ago

IlPizza79 commented 5 years ago

Prerequisites

Description

Pages translated with WPML should display Elementor Popup in translated language, but popup is displayed in main language even if popups are already tranlsated with WPML.

Steps to reproduce

  1. create a simple popup;
  2. create a new page and insert the previosly created popup in this page by using a button widget with a dynamic link: select "Popup" and then select the previously created popup;
  3. translate the popup using WPML
  4. translate the page with the link to the popup using WPML
  5. The translated page should display popup in translated language, but popup is displayed in main language.

Isolating the problem

Environment

System Info ``` == Server Environment == Operating System: Linux Software: Apache MySQL version: Percona Server (GPL), Release 84.0, Revision 47234b3 v5.6.40-84.0 PHP Version: 7.1.27 PHP Max Input Vars: 3000 PHP Max Post Size: 128M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.1.1 Site URL: http://www.ggservice.org/twn-rent Home URL: http://www.ggservice.org/twn-rent WP Multisite: No Max Upload Size: 128 MB Memory limit: 768M Permalink Structure: /%postname%/ Language: it-IT Timezone: 0 Debug Mode: Inactive == Theme == Name: TWN Rent Version: 1.0.0 Author: G.G.Service Child Theme: Yes Parent Theme Name: Astra Parent Theme Version: 1.8.1 Parent Theme Author: Brainstorm Force == User == Role: administrator WP Profile lang: it_IT User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36 == Active Plugins == Astra Pro Version: 1.8.1 Author: Brainstorm Force Classic Editor Version: 1.4 Author: WordPress Contributors Disable Comments Version: 1.9.0 Author: Samir Shah Elementor Version: 2.5.13 Author: Elementor.com Elementor Forms Version: 1.7.9 Author: Elementor Forms Elementor Pro Version: 2.5.5 Author: Elementor.com Jet Elements For Elementor Version: 1.15.8 Author: Zemez JetSticky For Elementor Version: 1.0.0 Author: CrocoBlock Post Duplicator Version: 2.20 Author: Metaphor Creations Simple Custom Post Order Version: 2.4.2 Author: Colorlib Toolset Layouts Version: 2.5.2 Author: OnTheGoSystems Toolset Types Version: 3.2.7 Author: OnTheGoSystems Toolset Views Version: 2.8.0.1 Author: OnTheGoSystems WPML Multilingual CMS Version: 4.2.5 Author: OnTheGoSystems WPML String Translation Version: 2.10.3 Author: OnTheGoSystems WPML Translation Management Version: 2.8.4 Author: OnTheGoSystems == Log == : Log: showing 20 of 312019-03-26 10:08:03 [info] Elementor Pro/Upgrades - _v_2_5_0_form Finished 2019-03-26 10:08:03 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '2.4.8', 'to' => '2.5.0', )] 2019-03-27 08:31:02 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.5.9', 'to' => '2.5.10', )] 2019-04-02 08:28:56 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.5.10', 'to' => '2.5.11', )] 2019-04-02 08:29:04 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '2.5.0', 'to' => '2.5.3', )] 2019-04-09 07:24:03 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.5.11', 'to' => '2.5.12', )] 2019-04-09 07:24:56 [info] elementor-pro::elementor_pro_updater Started 2019-04-09 07:24:56 [info] Elementor Pro/Upgrades - _v_2_5_4_posts Start 2019-04-09 07:24:56 [info] Elementor data updater process has been queued. [array ( 'plugin' => 'Elementor Pro', 'from' => '2.5.3', 'to' => '2.5.5', )] 2019-04-09 07:24:58 [info] Elementor Pro/Upgrades - _v_2_5_4_posts Finished 2019-04-09 07:24:58 [info] Elementor Pro/Upgrades - _v_2_5_4_portfolio Start 2019-04-09 07:24:59 [info] Elementor Pro/Upgrades - _v_2_5_4_portfolio Finished 2019-04-09 07:24:59 [info] Elementor Pro/Upgrades - _v_2_5_4_products Start 2019-04-09 07:25:01 [info] Elementor Pro/Upgrades - _v_2_5_4_products Finished 2019-04-09 07:25:01 [info] Elementor Pro/Upgrades - _v_2_5_4_form Start 2019-04-09 07:25:03 [info] Elementor Pro/Upgrades - _v_2_5_4_form callback needs to run more 1 times 2019-04-09 07:25:03 [info] Elementor Pro/Upgrades - _v_2_5_4_form Start (2 of 2, 100%) 2019-04-09 07:25:05 [info] Elementor Pro/Upgrades - _v_2_5_4_form Finished 2019-04-09 07:25:05 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor Pro', 'from' => '2.5.3', 'to' => '2.5.5', )] 2019-04-12 10:12:38 [info] Elementor data updater process has been completed. [array ( 'plugin' => 'Elementor', 'from' => '2.5.12', 'to' => '2.5.13', )] PHP: showing 2 of 2PHP: 2019-03-28 15:01:10 [notice X 302][/home/ggservic/public_html/twn-rent/wp-content/plugins/elementor-forms/widgets/ef-submit.php::1334] Undefined index: enable_woo [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] PHP: 2019-04-04 14:24:36 [notice X 1][/home/ggservic/public_html/twn-rent/wp-content/plugins/elementor-pro/modules/query-control/module.php::280] Undefined index: object_type [array ( 'trace' => ' #0: Elementor\Core\Logger\Manager -> shutdown() ', )] JS: showing 9 of 9JS: 2019-04-04 13:29:08 [error X 2][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.5.11:2:8507] Cannot read property \'select2\' of undefined JS: 2019-04-10 09:53:10 [error X 4][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.5.12:2:42002] Cannot read property \'forEach\' of undefined JS: 2019-04-10 10:15:18 [error X 2][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1298\") has already been destroyed and cannot be used. JS: 2019-04-10 10:20:17 [error X 3][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1175\") has already been destroyed and cannot be used. JS: 2019-04-10 10:22:20 [error X 4][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1228\") has already been destroyed and cannot be used. JS: 2019-04-10 10:24:03 [error X 1][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1167\") has already been destroyed and cannot be used. JS: 2019-04-10 10:26:52 [error X 1][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1209\") has already been destroyed and cannot be used. JS: 2019-04-10 10:28:42 [error X 3][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view1464\") has already been destroyed and cannot be used. JS: 2019-04-12 10:36:23 [error X 1][http://www.ggservice.org/twn-rent/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view11133\") has already been destroyed and cannot be used. ```
bainternet commented 5 years ago

@IlPizza79

Please contact WPML and report this to them as we have no control over how the templates/popups are translated nor how and when they are displayed.

thanks.