On Magento 2, problem when using custom order numbering extension and paypal

[ipekerti]

We were trying to use this extension on M2 Community (we're now on v2.1), and custom order numbering extension from Amasty.

When PayPal is used as payment method, the order # is not being recognized once the control is handed back to Magento from PayPal.

• Order placed
• User sent to PayPal
• User completes payment process on PayPal
• User is handed back to Magento -- This is the point where Magento is not recoginizing the custom order #

Removed the Eltrino PrintOrder extension, PayPal checkout working again.

[odi-um]

Hi @ipekerti,

Do you have any additional data like logs ? Have you turned on php error reporting to see errors ?

On our side we will check extension with latest 2.1 release.

[ipekerti]

No, we don’t have any logs, we ran into this problem when we were on v2.0, we had since removed the extension and upgraded to v2.1.

Am just reporting the problem when I happened to have stumbled onto the github issue.

We believe this is what’s happening:

•    We’re using a custom order numbering extension (i.e. W1000393, instead of the internal M2 order ID # 232), normally the link generated for an end-of-order print confirmation (using a non-PayPal payment method) is able to map to that custom order #.  https://m2dev.specialized.net/sales/order/view/order_id/232/

•    Since for non-PayPal payment method the session never has to leave Magento’s site, it seems to be able to retain the custom order # association to Magento’s internal order ID #.

[cid:image001.png@01D2051F.2CCDDE20]

However, when PayPal is used as payment method guest user:

• Order placed
• User sent to PayPal
• User completes payment process on PayPal’s site
• When control is handed back to Magento’s site, we think somehow the mapping of Magento’s internal order # and the custom order # is lost in the process.

Thanks! -Immanuel Pekerti

From: Dmytro Vasylenko [mailto:notifications@github.com] Sent: Friday, September 02, 2016 5:10 AM To: eltrino/PrintOrder Cc: Immanuel Pekerti; Mention Subject: Re: [eltrino/PrintOrder] On Magento 2, problem when using custom order numbering extension and paypal (#3)

Hi @ipekertihttps://github.com/ipekerti,

Do you have any additional data like logs ? Have you turned on php error reporting to see errors ?

On our side we will check extension with latest 2.1 release.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/eltrino/PrintOrder/issues/3#issuecomment-244337001, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AQXptLSYkZbHetuFZMjccjhCbV8pEJdIks5ql_XngaJpZM4JonWU.

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