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emilohman / homey-nibe

This App brings support for the Nibe heat pumps.
MIT License
2 stars 4 forks source link

System went offline 20.03.23. #26

Open Endrell87 opened 1 year ago

Endrell87 commented 1 year ago

Hi there.

Looks like i lost contact with my system during the night, has there been done some changes in the app?

Best Regards Endre Langholm

emilohman commented 1 year ago

Hi! Yes I made a small patch update yesterday to prevent the app from crashing when Nibe:s servers are down. Can you please try to restart the Nibe app and if that doesn't work restart your Homey. If that doesn't help please send me an error report by going to, in the Homey app: More->Apps->Nibe->Settings wheel top right corner->Send diagnostic report->Write a message and send.

emilohman commented 1 year ago

I now saw that your problem occurred before the new release. Your problem seems to be that you lost the connection to Nibe, maybe your internet was down or the Nibe api was down. Please try to restart if it doesn't start working after a while. For me it works normally.