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facebookarchive / facebook-for-magento2

* Pixel on all pages, which trigger events link, PageView, ViewContent, AddToCart, Initiatecheckout and Purchase.* In the background, Syncs the products from the merchants product catalog to Facebook Catalog.* Stores all the data, like pixel id, catalog id, business maanger id, on to the local database on the instance.
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Deduplication parameters for events are missing #63

Open Fransiscus1 opened 3 years ago

Fransiscus1 commented 3 years ago

Many events are not being deduplicated correctly. In event manager it says I need to add an event-id parameter to specific events on both the current pixel and the conversions API. how can I add an event-id parameter in the code of the conversions API of the Facebook Business Extension for magento 2? Or is there an other solution?

fbisaso commented 3 years ago

Hello @Fransiscus1, Are you still having this issue. If yes, please let me know the version of the extension that you are are using.

Fransiscus1 commented 3 years ago

Hello @fbisaso, unfortunately, yes. We are using the latest version which is version 1.4.2

fbisaso commented 3 years ago

Hi @Fransiscus1 , It is tricky to reproduce the issue, but If possible please fill in this form to give us more details. https://www.facebook.com/help/contact/224834796277182

jobarbosa commented 2 years ago

Hi @Fransiscus1 and @fbisaso, did you ever find a solution for this? We are having the same issue, our client is now paying double because of some deduplication issues. We are receiving the following error on FB dashboard: "Event deduplication. Not meeting best practices."

Can you help?