Closed seohyun8825 closed 1 month ago
Hi @seohyun8825, the license server unfortunately cannot hold addresses longer than 75 characters. Can you please try a shortened version of the address that still includes all components? If that's not possible, please reopen this issue and we'll follow up to get you access.
Thank you for sharing your work.
I attempted to access the datasets, but received the following message:
"Unfortunately, your request has been denied. The following reason was provided: Full home/personal address including house number and street name is required."
However, when I try to enter my full address, I receive this error:
"Value for editable custom_field 'Address' is too long. Approximate max length: 75 characters per line, 1 line(s) (depending on character size). See https://developers.hellosign.com/docs/templates/walkthrough/#using-long-text-in-custom-fields."
Could you provide guidance on how to resolve this issue?