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freaking1 / wordpress-custom-content-type-manager

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Inability to add content, as though the box was 'full'! #512

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Please make sure you are including enough information to make this a valid
bug report: https://code.google.com/p/wordpress-custom-content-type-
manager/wiki/ReportingBugs

What steps will reproduce the problem? (Be *specific*)
1. Log-in to dashboard and go to a Course (a post type on our site) in order to 
add venues and dates.
2. Click the Add button to add an empty Venue field, and input a city name.
3. Repeat this perhaps three times, either having input a city name or not.
4. After perhaps three or four new Venue boxes have been createed, I cannot 
enter any further details. Pressing on the Add button also does nothing.
5. If I go to Update the page, the browser is unable to connect to the server.
6. Re-entering the dashboard shows that the Course did not update, either.

What is the expected output?
I ought to be able to add multiple venues and dates to any Course. I have done 
so for a large number already, so I initially wondered if the problem lay 
server-side, withe a maximum post limit or a database size limit. However, 
Godaddy (WP specialists) assue me that there is nothing wrong at their end.

What do you see instead?
Unable to Add any further content.

Does the problem continue if you disable all other plugins? (plugin
conflicts cause a LOT of problems, so please isolate the problem)
The problem persists regardless.

Please copy and paste the system information that appears in a yellow
textarea when you click on "Report a Bug" on any CCTM admin screen (this
includes the version of the
plugin, the version of PHP, the version of MySQL, a list of other active
plugins etc.):

*SYSTEM INFO* 
------------------------ 
Plugin Version: 0.9.7.6-pl
WordPress Version: 3.5.1
PHP Version: 5.3.24
MySQL Version: 5.0.96-log
Server OS: Linux

------------------------ 
ACTIVE PLUGINS: 
 * Contact Form 7 - Dynamic Text Extension v.1.0.4.2 [http://sevenspark.com/wordpress-plugins/contact-form-7-dynamic-text-extension]
 * Contact Form 7 v.3.4.1 [http://contactform7.com/]
 * Tweet, Like, Google +1 and Share v.1.6.2 [http://techxt.com/tweet-like-google-1-and-share-plugin-wordpress/]
 * Simple Image Sizes v.2.4.3 [https://github.com/Rahe/Simple-image-sizes]
 * UberMenu 2 - WordPress Mega Menu Plugin v.2.3.0.1 [http://wpmegamenu.com]
 * Velvet Blues Update URLs v.3.1 [http://www.velvetblues.com/web-development-blog/wordpress-plugin-update-urls/]

Description of what we are using...

"A custom content type, containing a repeatable, custom text field with an 
'Array' output filer. This is in a metabox with side context and default 
priority."

Original issue reported on code.google.com by themerri...@gmail.com on 15 Aug 2013 at 4:22

GoogleCodeExporter commented 9 years ago 
This is highly specific to your site.  Please export your cctm.json definition 
from the CCTM Tools menu and attach it here: I really don't have much idea what 
you're referring to without it.

Classic GoDaddy answer, by the way.  They've told me that point blank when I 
showed them errors in their own log files.  I strongly suspect this is a 
hosting issue.

Original comment by ever...@fireproofsocks.com on 15 Aug 2013 at 4:26

GoogleCodeExporter commented 9 years ago 
Hello

Thanks for that. The definition is:

{"export_info":{"title":"CCTM Site","author":"you@example.com
","url":"http:\/\/staging.jg-digital.com","template_url":"","description":"This
site was created in part using the Custom Content Type
Manager","_timestamp_export":1376648153,"_source_site":"http:\/\/
computerworld-online.org","_charset":"UTF-8","_language":"en-US","_wp_version":"
3.5.1","_cctm_version":"0.9.7.6-pl"},"post_type_defs":{"event":{"cctm_hierarchic
al_custom":"","cctm_hierarchical_includes_drafts":"","cctm_hierarchical_post_typ
es":[],"cctm_custom_columns_enabled":"1","supports":["title","editor"],"taxonomi
es":[],"post_type":"event","labels":{"menu_name":"Events","singular_name":"Event
","add_new":"Add
New","add_new_item":"Add New Event","edit_item":"Edit
Event","new_item":"New Event","view_item":"View
Event","search_items":"Search Events","not_found":"No event
found","not_found_in_trash":"No event found in
trash","parent_item_colon":"Parent
Page"},"description":"","menu_icon":"http:\/\/staging.jg-digital.com\/wp-content
\/plugins\/custom-content-type-manager\/images\/icons\/16x16\/1day.png","label":
"All
Events","cctm_show_in_menu":"1","cctm_show_in_menu_custom":"","show_in_admin_bar
":true,"menu_position":null,"rewrite_with_front":true,"permalink_action":"Custom
","rewrite_slug":"events","query_var":false,"public":true,"show_ui":true,"show_i
n_nav_menus":false,"publicly_queryable":true,"include_in_search":true,"include_i
n_rss":true,"capability_type":"post","capabilities":"","register_meta_box_cb":""
,"can_export":true,"cctm_enable_right_now":"1","custom_orderby":"cw_event_date",
"custom_order":"ASC","use_default_menu_icon":false,"hierarchical":false,"map_met
a_cap":false,"has_archive":false,"show_in_menu":"","rewrite":{"slug":"events","w
ith_front":true},"custom_fields":["cw_summary_title","cw_summary_colour","cw_sum
mary_image","cw_summary_description","cw_header_image","cw_location_map","cw_rel
ated_items","cw_event_date","cw_venue","cw_city","cw_pdf_download"],"is_active":
1,"cctm_custom_columns":["title","cw_event_date","cw_venue","cw_city"],"map_fiel
d_metabox":{"cw_summary_title":"cw_summary_content","cw_summary_colour":"cw_summ
ary_content","cw_summary_image":"cw_summary_content","cw_summary_description":"c
w_summary_content","cw_header_image":"cw_header_fields","cw_location_map":"event
-location","cw_related_items":"related-tems","cw_event_date":"cw-date","cw_venue
":"cw-date","cw_city":"cw-date","cw_pdf_download":"cw_downloads"},"original_post
_type_name":"event"},"post":{"custom_fields":["cw_summary_title","cw_summary_col
our","cw_summary_image","cw_summary_description","cw_related_items","cw_pdf_down
load"],"is_active":0,"map_field_metabox":{"cw_summary_title":"cw_summary_content
","cw_summary_colour":"cw_summary_content","cw_summary_image":"cw_summary_conten
t","cw_summary_description":"cw_summary_content","cw_related_items":"related-tem
s","cw_pdf_download":"cw_downloads"}},"page":{"custom_fields":["cw_summary_title
","cw_summary_colour","cw_summary_image","cw_summary_description","cw_header_ima
ge","cw_related_items","cw_pdf_download"],"is_active":1,"map_field_metabox":{"cw
_summary_title":"cw_summary_content","cw_summary_colour":"cw_summary_content","c
w_summary_image":"cw_summary_content","cw_summary_description":"cw_summary_conte
nt","cw_header_image":"cw_header_fields","cw_related_items":"related-tems","cw_p
df_download":"cw_downloads"}},"wpcf7_contact_form":{"custom_fields":[],"is_activ
e":1,"map_field_metabox":[]},"blog":{"cctm_hierarchical_custom":"","cctm_hierarc
hical_includes_drafts":"","cctm_hierarchical_post_types":[],"cctm_custom_columns
_enabled":"1","supports":["title","editor","author","excerpt","post-formats","co
mments"],"taxonomies":["category","post_tag"],"post_type":"blog","labels":{"menu
_name":"Blog
posts","singular_name":"Post","add_new":"Add New","add_new_item":"Add New
Post","edit_item":"Edit Post","new_item":"New Post","view_item":"View
Post","search_items":"Search Posts","not_found":"No posts
found","not_found_in_trash":"No posts found in
trash","parent_item_colon":"Parent
Page"},"description":"","use_default_menu_icon":true,"label":"All
Posts","cctm_show_in_menu":"1","cctm_show_in_menu_custom":"","show_in_admin_bar"
:true,"menu_position":4,"rewrite_with_front":true,"permalink_action":"Custom","r
ewrite_slug":"blog","query_var":false,"public":true,"show_ui":true,"show_in_nav_
menus":true,"publicly_queryable":true,"include_in_search":true,"include_in_rss":
true,"capability_type":"post","capabilities":"","register_meta_box_cb":"","can_e
xport":true,"cctm_enable_right_now":"1","custom_orderby":"","custom_order":"ASC"
,"hierarchical":false,"map_meta_cap":false,"has_archive":false,"show_in_menu":""
,"rewrite":{"slug":"blog","with_front":true},"is_active":1,"custom_fields":["cw_
summary_title","cw_summary_colour","cw_summary_image","cw_summary_description","
cw_header_image","cw_related_items","cw_pdf_download"],"map_field_metabox":{"cw_
summary_title":"cw_summary_content","cw_summary_colour":"cw_summary_content","cw
_summary_image":"cw_summary_content","cw_summary_description":"cw_summary_conten
t","cw_header_image":"cw_header_fields","cw_related_items":"related-tems","cw_pd
f_download":"cw_downloads"},"cctm_custom_columns":["title","author","comments","
date","category","post_tag"],"original_post_type_name":"blog"},"course":{"cctm_h
ierarchical_custom":"","cctm_hierarchical_includes_drafts":"","cctm_hierarchical
_post_types":[],"cctm_custom_columns_enabled":"1","supports":["title","editor"],
"taxonomies":[],"post_type":"course","labels":{"menu_name":"Courses","singular_n
ame":"Course","add_new":"Add
New","add_new_item":"Add New Course","edit_item":"Edit
Course","new_item":"New Course","view_item":"View
course","search_items":"Search Course","not_found":"No Courses
found","not_found_in_trash":"No Courses found in
Trash","parent_item_colon":"Parent Page"},"description":"Training
courses","menu_icon":"http:\/\/staging.jg-digital.com\/wp-content\/plugins\/cust
om-content-type-manager\/images\/icons\/16x16\/kchart_chrt.png","label":"All
Courses","cctm_show_in_menu":"1","cctm_show_in_menu_custom":"","show_in_admin_ba
r":true,"menu_position":null,"rewrite_with_front":true,"permalink_action":"Custo
m","rewrite_slug":"learning-and-performance\/public-courses","query_var":false,"
public":true,"show_ui":true,"show_in_nav_menus":true,"publicly_queryable":true,"
include_in_search":true,"include_in_rss":true,"capability_type":"post","capabili
ties":"","register_meta_box_cb":"","can_export":true,"cctm_enable_right_now":"1"
,"custom_orderby":"","custom_order":"ASC","use_default_menu_icon":false,"hierarc
hical":false,"map_meta_cap":false,"has_archive":false,"show_in_menu":"","rewrite
":{"slug":"learning-and-performance\/public-courses","with_front":true},"custom_
fields":["cw_summary_title","cw_summary_colour","cw_summary_image","cw_summary_d
escription","cw_header_image","cw_location_map","cw_related_items","cw_pdf_downl
oad","cw_course_dates","cw_multi_venue"],"map_field_metabox":{"cw_summary_title"
:"cw_summary_content","cw_summary_colour":"cw_summary_content","cw_summary_image
":"cw_summary_content","cw_summary_description":"cw_summary_content","cw_header_
image":"cw_header_fields","cw_location_map":"event-location","cw_related_items":
"related-tems","cw_pdf_download":"cw_downloads","cw_course_dates":"cw-date","cw_
multi_venue":"cw-date"},"is_active":1,"cctm_custom_columns":["title"],"original_
post_type_name":"course"}},"custom_field_defs":{"cw_related_items":{"continue_ed
iting":"0","label":"Related
items","name":"cw_related_items","default_value":"","extra":"","class":"related-
items","is_repeatable":"1","description":"Pages,
posts, events and courses that are related to this
page.","button_label":"Select related
items","search_parameters":"post_type%5B%5D=blog&post_type%5B%5D=course&post_typ
e%5B%5D=event&post_type%5B%5D=page&taxonomy=&taxonomy_term=&post_parent=&meta_ke
y=&meta_value=","validator":"","output_filter":"to_array","hide_from_templates":
0,"type":"relation"},"cw_venue":{"continue_editing":"0","label":"Venue","name":"
cw_venue","default_value":"","extra":"style=\"width:256px;\"","class":"venue","d
escription":"","validator":"","output_filter":"","hide_from_templates":0,"type":
"text"},"cw_location_map":{"continue_editing":"0","label":"Location
map","name":"cw_location_map","default_value":"","extra":"","class":"location-ma
p","is_repeatable":"1","description":"The
HTML of an embedded Google
Map","validator":"","output_filter":"to_array","hide_from_templates":0,"type":"t
extarea"},"cw_event_date":{"continue_editing":"0","label":"Event
date","name":"cw_event_date","default_value":"","extra":"","class":"event-date",
"description":"The
date of the
event","date_format":"yy-mm-dd","required":"1","validator":"","output_filter":""
,"hide_from_templates":0,"type":"date"},"cw_city":{"continue_editing":"0","label
":"Town\/city","name":"cw_city","default_value":"","extra":"style=\"width:256px;
\"","class":"event-city","description":"","required":"1","validator":"","output_
filter":"","hide_from_templates":0,"type":"text"},"cw_pdf_download":{"continue_e
diting":"0","label":"PDF
Downloads","name":"cw_pdf_download","default_value":"","extra":"","class":"pdf-d
ownload","is_repeatable":"1","description":"","button_label":"Select
PDF","search_parameters":"post_mime_type=application%2Fpdf&search_term=&search_c
olumns=&match_rule=contains&post_parent=","output_filter":"to_array","hide_from_
templates":0,"type":"media"},"cw_course_dates":{"continue_editing":"0","label":"
Course
dates","name":"cw_course_dates","default_value":"","extra":"","class":"course-da
te","is_repeatable":"1","description":"","evaluate_default_value":"1","date_form
at":"yy-mm-dd","validator":"","output_filter":"to_array","hide_from_templates":0
,"type":"date"},"cw_multi_venue":{"continue_editing":"0","label":"Venues","name"
:"cw_multi_venue","default_value":"","extra":"","class":"venue","is_repeatable":
"1","description":"Add
a single venue entry for each course date. E.g. \"XYZ training centre,
Bristol\"","validator":"","output_filter":"to_array","hide_from_templates":0,"ty
pe":"text"},"cw_header_image":{"continue_editing":"0","label":"Header
images","name":"cw_header_image","default_value":"","extra":"","class":"header-i
mage","is_repeatable":"1","description":"One
or more header images to show at the top of this specific page. If no
banner image is added a default banner will be displayed instead. If many
are added a carousel will display.\r\n\r\nThese are 840px x 220px in size
and must include the top shadow. Best to upload at the correct dimensions
to avoid loss of quality.","button_label":"Select
image","search_parameters":"","output_filter":"to_array","hide_from_templates":0
,"type":"image"},"cw_summary_image":{"continue_editing":"0","label":"Summary
image","name":"cw_summary_image","default_value":"","extra":"","class":"","descr
iption":"","button_label":"Select
image","search_parameters":"","output_filter":"to_image_src","hide_from_template
s":0,"type":"image"},"cw_summary_colour":{"continue_editing":"0","label":"Summar
y
titlebar
colour","name":"cw_summary_colour","default_value":"#4d4d4d","extra":"","class":
"","description":"","use_key_values":"1","options":["Group
\u2013\u00a0grey","Learning & performance \u2013\u00a0Blue","IT &
infrastructure
\u2013\u00a0Red"],"values":["#4d4d4d","#0081a4","#be1e2d"],"display_type":"dropd
own","alternate_input":"","required":"1","output_filter":"","hide_from_templates
":0,"type":"dropdown"},"cw_summary_description":{"continue_editing":"0","label":
"Summary
description","name":"cw_summary_description","default_value":"","extra":"","clas
s":"","description":"Plain
text
only","validator":"","output_filter":"","hide_from_templates":0,"type":"textarea
"},"cw_summary_title":{"continue_editing":"0","label":"Summary
title","name":"cw_summary_title","default_value":"","extra":"","class":"","descr
iption":"If
not set specifically here, the title of the page will be
used.","validator":"","output_filter":"","hide_from_templates":0,"type":"text"}}
}

Any help greatly appreciated.

Thanks.

David

On Thu, Aug 15, 2013 at 5:26 PM, <
wordpress-custom-content-type-manager@googlecode.com> wrote:

Original comment by themerri...@gmail.com on 16 Aug 2013 at 10:18

GoogleCodeExporter commented 9 years ago 
Hello Everett

*Further update:* I think it is unlikely to be a GoDaddy issue.The problem
only arose after about 90 courses (with dates and venues) had been uploaded
through the dashboard, so the suspicion was that capacity might be an
issue. I asked GoDaddy if some kind of automatic block was placed on the
server after the multitude of entries made over recent weeks, but as I told
you yesterday, they are sure it is not their issue.

Today we ran another test. We have a test site that is still functional,
hosted at Web Faction, and we have just loaded the GoDaddy database back
onto the Web Faction site - and the issue arises there too.

Hence, if it is a GoDaddy issue, then it is the same for Web Faction. This
leads me to believe it is more likely to be a plugin issue or, perhaps some
kind of inherent function of the plugin that might govern the interaction
(maybe at larger capacities) between the plugin and Mysql databases.

Given that around 90 posts (courses) were uploaded without difficulty,
might capacity be causing this?

Or, might it be an issue of clashing plug-ins?

*SYSTEM INFO*

------------------------

Plugin Version: 0.9.7.6-pl

WordPress Version: 3.5.1

PHP Version: 5.3.24

MySQL Version: 5.0.96-log

Server OS: Linux

------------------------

ACTIVE PLUGINS:

 * Contact Form 7 - Dynamic Text Extension v.1.0.4.2 [
http://sevenspark.com/wordpress-plugins/contact-form-7-dynamic-text-extension
]

 * Contact Form 7 v.3.4.1 [http://contactform7.com/]

 * Tweet, Like, Google +1 and Share v.1.6.2 [
http://techxt.com/tweet-like-google-1-and-share-plugin-wordpress/]

 * Simple Image Sizes v.2.4.3 [https://github.com/Rahe/Simple-image-sizes]

 * UberMenu 2 - WordPress Mega Menu Plugin v.2.3.0.1 [http://wpmegamenu.com]

 * Velvet Blues Update URLs v.3.1 [
http://www.velvetblues.com/web-development-blog/wordpress-plugin-update-urls/
]

I am very happy to allow you admin access to the site to take a look under
the bonnet, if that would help.

Please let me know your thoughts.

Thanks for your help.

David.

0044 7737 522179  |  david@themerrifieldagency.com

On Thu, Aug 15, 2013 at 5:26 PM, <
wordpress-custom-content-type-manager@googlecode.com> wrote:

Original comment by themerri...@gmail.com on 16 Aug 2013 at 1:00

GoogleCodeExporter commented 9 years ago 
Everett

Sorry, as you were.

Schoolboy error on the part of my developer. He had uploaded the database
to the Web Faction site and had FORGOTTEN TO REDIRECT THE DOMAIN.

He has now redirected the database at the correct domain, and the error did
NOT show.

Hence, I am back to the possibility / likelihood that it is indeed a
Godaddy issue. I will take it up with them again.

Apologies for messing you about.

David

On Thu, Aug 15, 2013 at 5:26 PM, <
wordpress-custom-content-type-manager@googlecode.com> wrote:

Original comment by themerri...@gmail.com on 16 Aug 2013 at 1:44

GoogleCodeExporter commented 9 years ago 
Ah, ok.  Marking as closed.

Original comment by ever...@fireproofsocks.com on 23 Aug 2013 at 5:37

GoogleCodeExporter commented 9 years ago 
Hello Everett

As a final follow-up to this issue, I thought you might like to know that
GoDaddy finally came back with a note that their servers now hold some kind
of security blocking for multiple java requests, to prevent unauthorised
automated attempts being made to access someone's WordPress website. They
are not willing to remove this feature.

Hence, your plug-in is effectively no longer compatible with GoDaddy.

Thanks for your help. I have now moved the site to another host and all is
working fine.

David

On Thu, Aug 15, 2013 at 5:26 PM, <
wordpress-custom-content-type-manager@googlecode.com> wrote:

Original comment by themerri...@gmail.com on 13 Sep 2013 at 10:08

GoogleCodeExporter commented 9 years ago 
Thanks for the update.  No matter how much incompetency I see at GoDaddy, 
there's always room for more...

Original comment by ever...@fireproofsocks.com on 13 Sep 2013 at 3:48