Open sgraf-pub opened 4 years ago
In this case it would be good to share the output of /usr/libexec/fwupd/fwupdtpmevlog
to figure out where exactly it's falling apart.
@hughsie I guess this is a case that you'll need to get the vendor to analyze that and figure out where their problem is?
Hi,
After latest BIOS/UEFI update (through gnome-software) I noticed the error is gone, current output:
$ fwupdmgr get-devices
20HMS1FC02
│
├─Lenovo ThinkPad Dock:
│ Device ID: 73ef80b60058b4f18549921520bfd94eaf18710a
│ Summary: USB 3.x Hub
│ Current version: 50.41
│ Vendor: LENOVO (USB:0x17EF)
│ Install Duration: 10 seconds
│ GUIDs: 3a5bdad1-2726-5194-aa7d-04e1daf9946b
│ 8d708000-7d3b-5e85-ac9d-8ef32fb2d445
│ 1df23e1b-0cb9-52e0-9b9d-f8ed96aac18e
│ 6201fecc-1641-51f6-a6d2-38a06d5476bf
│ b435be36-7b59-5463-ab34-abfe22cf7a53
│ 06cdabc6-2059-5daa-87ab-2f6fc31fd74b
│ 8da160e7-8f9a-5eba-82c0-5f18ecaac31e
│ Device Flags: • Updatable
│ • Cryptographic hash verification is available
│
├─SAMSUNG MZVLW256HEHP-000L7:
│ Device ID: 04e17fcf7d3de91da49a163ffe4907855c3648be
│ Summary: NVM Express Solid State Drive
│ Current version: 4L7QCXB7
│ Vendor: Samsung Electronics Co Ltd (NVME:0x144D)
│ GUIDs: f87b9ac8-1cb3-5c0a-ae57-7144f211fe5e
│ 5b3df2da-f745-5fd0-81de-5dafd7f0bf8c
│ 257d6faa-82f3-53e2-afa4-f6b9adc9595d
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─System Firmware:
│ Device ID: 8c997bbd20dfdf9c471aaae577d182d9ae77bca7
│ Current version: 0.1.38
│ Minimum Version: 0.1.10
│ Vendor: LENOVO (DMI:LENOVO)
│ GUID: 14cc970e-c105-4eba-a704-448dde9de64d
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Cryptographic hash verification is available
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: caf28180ce03eb0bfaac417775de3fe0f6bd61bc
│ Current version: 182.29.3287
│ Minimum Version: 0.0.1
│ Vendor: DMI:LENOVO
│ GUID: 9a7f2771-7ce4-4ff1-892b-c2ed700b77de
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─UEFI Device Firmware:
│ Device ID: 4144f261efb14c45aa79a27b4c4d3bf228f6cdb9
│ Current version: 0.1.17
│ Minimum Version: 0.0.1
│ Vendor: DMI:LENOVO
│ GUID: 18dfeb28-b8a4-4cec-97ce-b0599416a13e
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
└─VMM2322:
Device ID: 585c346c009da3cc19a400fb59a4ed8d0cbd0151
Summary: Multi-Stream Transport Device
Current version: 2.33.00
Vendor: Synaptics (DRM_DP_AUX_DEV:0x06CB)
GUIDs: 49ec4eb4-c02b-58fc-8935-b1ee182405c7
8eba3da0-2998-58bf-a7d7-210c15b3a3a8
75f1e01e-356f-5534-a8be-211d879838f1
Device Flags: • Updatable
Successfully uploaded 1 report
The exact root cause of this needs to be analyzed by Lenovo to fix it in firmware. Moving it to the Lenovo repo.
Could you please attach the fwupdmgr get-devices --show-all-devices
output to this bug so we can further analyse the problem. Thanks!
$ fwupdmgr get-devices --show-all-devices
20HMS1FC02
│
├─Lenovo ThinkPad Dock:
│ Device ID: 23d940eac81a886d3523a7d731f2b68a2bedb0f7
│ Summary: USB 3.x Hub
│ Current version: 50.41
│ Vendor: LENOVO (USB:0x17EF)
│ Install Duration: 10 seconds
│ GUIDs: 3a5bdad1-2726-5194-aa7d-04e1daf9946b
│ 8d708000-7d3b-5e85-ac9d-8ef32fb2d445
│ 1df23e1b-0cb9-52e0-9b9d-f8ed96aac18e
│ b435be36-7b59-5463-ab34-abfe22cf7a53
│ 06cdabc6-2059-5daa-87ab-2f6fc31fd74b
│ 8da160e7-8f9a-5eba-82c0-5f18ecaac31e
│ Device Flags: • Updatable
│ • Cryptographic hash verification is available
│
├─Embedded Controller:
│ Device ID: 4144f261efb14c45aa79a27b4c4d3bf228f6cdb9
│ Current version: 0.1.17
│ Minimum Version: 0.0.1
│ Vendor: DMI:LENOVO
│ GUID: 18dfeb28-b8a4-4cec-97ce-b0599416a13e
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─HD Graphics 620:
│ Device ID: bbbf1ce3d1cf15550c3760b354592040292415bb
│ Current version: 02
│ Vendor: Intel Corporation (PCI:0x8086)
│ GUIDs: 2886e312-afd8-5510-8993-12d568a85e00
│ 38f6c009-a25c-5b50-b3b5-fef4f9c6b846
│ Device Flags: • Internal device
│ • Cryptographic hash verification is available
│
├─Intel AMT [unprovisioned]:
│ Device ID: e2623122c99d58220498aacbfcfdb1baebbae3c5
│ Summary: Hardware and firmware technology for remote out-of-band management
│ Current version: 11.6.29.3287
│ Bootloader Version: 11.6.29.3287
│ Vendor: Intel Corporation
│ GUID: 2800f812-b7b4-2d4b-aca8-46e0ff65814c
│ Device Flags: • Internal device
│
├─Intel(R) Core™ i5-7300U CPU @ 2.60GHz:
│ Device ID: 4bde70ba4e39b28f9eab1628f9dd6e6244c03027
│ Current version: 0xca
│ Vendor: GenuineIntel
│ GUID: b9a2dd81-159e-5537-a7db-e7101d164d3f
│ Device Flags: • Internal device
│
├─SAMSUNG MZVLW256HEHP-000L7:
│ Device ID: 04e17fcf7d3de91da49a163ffe4907855c3648be
│ Summary: NVM Express Solid State Drive
│ Current version: 4L7QCXB7
│ Vendor: Samsung Electronics Co Ltd (NVME:0x144D)
│ GUIDs: f87b9ac8-1cb3-5c0a-ae57-7144f211fe5e
│ 5b3df2da-f745-5fd0-81de-5dafd7f0bf8c
│ 257d6faa-82f3-53e2-afa4-f6b9adc9595d
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─System Firmware:
│ Device ID: 8c997bbd20dfdf9c471aaae577d182d9ae77bca7
│ Current version: 0.1.38
│ Minimum Version: 0.1.10
│ Vendor: LENOVO (DMI:LENOVO)
│ GUID: 14cc970e-c105-4eba-a704-448dde9de64d
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Cryptographic hash verification is available
│ • Device is usable for the duration of the update
│
├─TPM:
│ │ Device ID: c6a80ac3a22083423992a3cb15018989f37834d6
│ │ Current version: 7.61.10.57600
│ │ Vendor: Infineon (TPM:IFX)
│ │ GUIDs: ff71992e-52f7-5eea-94ef-883e56e034c6
│ │ 5eebb112-75ad-5536-b173-a11eb3399402
│ │ ddf995da-1b32-5a8a-bc1b-8d5af4b38b51
│ │ 6d81ab63-db2e-50ac-934f-6be9accf5e02
│ │ 301555de-680d-5ddc-b995-7553fc9138f1
│ │ Device Flags: • Internal device
│ │
│ └─Event Log:
│ Device ID: 58bd405f31c48e6eca290b425f530a94c91e955c
│ GUID: a25657fe-b5dc-5be0-8b78-8b9dfec678ff
│ Device Flags: • Internal device
│
├─UEFI Device Firmware:
│ Device ID: caf28180ce03eb0bfaac417775de3fe0f6bd61bc
│ Current version: 3055357143
│ Minimum Version: 1
│ Vendor: DMI:LENOVO
│ GUID: 9a7f2771-7ce4-4ff1-892b-c2ed700b77de
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
└─VMM2322:
Device ID: 585c346c009da3cc19a400fb59a4ed8d0cbd0151
Summary: Multi-Stream Transport Device
Current version: 2.33.00
Vendor: Synaptics (DRM_DP_AUX_DEV:0x06CB)
GUIDs: 8eba3da0-2998-58bf-a7d7-210c15b3a3a8
75f1e01e-356f-5534-a8be-211d879838f1
49ec4eb4-c02b-58fc-8935-b1ee182405c7
Device Flags: • Updatable
In the middle of get-devices output (see below), there is sentence:
I was able to update firmware without any issue (with disabled secure boot, I enabled it only recently).
To help us pinpoint your issue, please insert the output of the following commands when ran on the system with the issue:
Note, the switch
--version
is only present since version 0.9.6. If you use an earlier version, please use the package manager to find out the package version. For example,dpkg -l fwupd
.I'm on Fedora Silverblue and it looks like efivar is not part of default ostree.
Please answer the following questions:
from source
,pacman
,apt-get
, etc): It was already part of distribution.