getsentry / sentry

Developer-first error tracking and performance monitoring
https://sentry.io
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Cloud Jira integration not working with selfhosted sentry #73354

Open sree-warrier opened 1 week ago

sree-warrier commented 1 week ago

Environment

self-hosted (https://develop.sentry.dev/self-hosted/)

What are you trying to accomplish?

We were trying to integrate cloud jira with self hosted sentry but unable to achieve it. We are using sentry version 23.11.2

Following are the docs we followed https://docs.sentry.io/organization/integrations/issue-tracking/jira/ https://forum.sentry.io/t/how-to-configure-jira-cloud-in-your-on-premise-sentry/6720

We have tried to use the app from jira market place but the app was redirecting to sentry cloud url (sentry.io). How we can configure the jira app so that it can redirect to self hosted senty url.

We have also tried app creation with Atlassian Connect descriptor https://develop.sentry.dev/integrations/jira/. Stuck on this part how we can integrate to selfhosted sentry

Let us know if any other docs are there

How are you getting stuck?

Not able to integrate Jira cloud with self hosted sentry

Where in the product are you?

Settings - Integrations

Link

No response

DSN

No response

Version

23.11.2

getsantry[bot] commented 1 week ago

Assigning to @getsentry/support for routing ⏲️

getsantry[bot] commented 1 week ago

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

markstory commented 1 week ago

We have also tried app creation with Atlassian Connect descriptor https://develop.sentry.dev/integrations/jira/. Stuck on this part how we can integrate to selfhosted sentry

What part of this are you getting stuck on? This is the flow we use for local development on the jira cloud integration as well.