glpi-project / glpi

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
https://glpi-project.org
GNU General Public License v3.0
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Upgrade from 10.0.3 to 10.0.5 => SQL Error glpi_plugin_uninstall_profiles #13358

Closed vollkommenIrrelevant closed 2 years ago

vollkommenIrrelevant commented 2 years ago

Code of Conduct

Is there an existing issue for this?

Version

10.0.5

Bug description

After upgrading I see following error in sql-error.log

[2022-11-21 15:51:47] glpisqllog.ERROR: DBmysql::query() in /var/www/glpi/src/DBmysql.php line 370 *** MySQL query error: SQL: SELECT * FROMglpi_plugin_uninstall_profilesWHEREglpi_plugin_uninstall_profiles.id= '4' LIMIT 1 Error: Table 'glpi.glpi_plugin_uninstall_profiles' doesn't exist Backtrace : src/DBmysqlIterator.php:112 src/DBmysql.php:1056 DBmysqlIterator->execute() src/CommonDBTM.php:306 DBmysql->request() marketplace/uninstall/inc/profile.class.php:60 CommonDBTM->getFromDB() marketplace/uninstall/inc/profile.class.php:194 PluginUninstallProfile->showForm() src/CommonGLPI.php:689 PluginUninstallProfile::displayTabContentForItem() ajax/common.tabs.php:113 CommonGLPI::displayStandardTab()

Relevant log output

sql-error.log

[2022-11-21 15:51:47] glpisqllog.ERROR: DBmysql::query() in /var/www/glpi/src/DBmysql.php line 370
  *** MySQL query error:
  SQL: SELECT * FROM `glpi_plugin_uninstall_profiles` WHERE `glpi_plugin_uninstall_profiles`.`id` = '4' LIMIT 1
  Error: Table 'glpi.glpi_plugin_uninstall_profiles' doesn't exist
  Backtrace :
  src/DBmysqlIterator.php:112
  src/DBmysql.php:1056                               DBmysqlIterator->execute()
  src/CommonDBTM.php:306                             DBmysql->request()
  marketplace/uninstall/inc/profile.class.php:60     CommonDBTM->getFromDB()
  marketplace/uninstall/inc/profile.class.php:194    PluginUninstallProfile->showForm()
  src/CommonGLPI.php:689                             PluginUninstallProfile::displayTabContentForItem()
  ajax/common.tabs.php:113                           CommonGLPI::displayStandardTab()

Page URL

unsuitable

Steps To reproduce

unsuitable

Your GLPI setup information

Informationen über das System, die Installation und die Konfiguration
GLPI 10.0.5 ( => /var/www/glpi)
Installation mode: TARBALL
Current language:de_DE

Server
 
Operating system: Linux glpi 5.4.0-132-generic #148-Ubuntu SMP Mon Oct 17 16:02:06 UTC 2022 x86_64
PHP 7.4.3 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bcmath,
    bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml,
    mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg,
    sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="600" memory_limit="1024M" post_max_size="32M" safe_mode="" session.save_handler="files"
    upload_max_filesize="32M" 
Software: Apache/2.4.41 (Ubuntu) (Apache/2.4.41 (Ubuntu) Server at glpi.XXX.lu Port 443
)
    Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0
Server Software: (Ubuntu)
    Server Version: 8.0.31-0ubuntu0.20.04.1
    Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION
    Parameters: glpi@localhost/glpi
    Host info: Localhost via UNIX socket

PHP version (7.4.3) is supported.
Sessions configuration is OK.
Allocated memory is sufficient.
mysqli extension is installed.
Following extensions are installed: dom, fileinfo, json, simplexml.
curl extension is installed.
gd extension is installed.
intl extension is installed.
libxml extension is installed.
zlib extension is installed.
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
Database engine version (8.0.31) is supported.
The log file has been created successfully.
Write access to /var/www/glpi/files/_cache has been validated.
Write access to /var/www/glpi/config has been validated.
Write access to /var/www/glpi/files/_cron has been validated.
Write access to /var/www/glpi/files has been validated.
Write access to /var/www/glpi/files/_dumps has been validated.
Write access to /var/www/glpi/files/_graphs has been validated.
Write access to /var/www/glpi/files/_lock has been validated.
Write access to /var/www/glpi/files/_pictures has been validated.
Write access to /var/www/glpi/files/_plugins has been validated.
Write access to /var/www/glpi/files/_rss has been validated.
Write access to /var/www/glpi/files/_sessions has been validated.
Write access to /var/www/glpi/files/_tmp has been validated.
Write access to /var/www/glpi/files/_uploads has been validated.
The following directories should be placed outside "/var/www/glpi":
‣ "/var/www/glpi/files" ("GLPI_VAR_DIR")
‣ "/var/www/glpi/config" ("GLPI_CONFIG_DIR")
You can ignore this suggestion if you are certain that these directories are not accessible through your web server.
PHP directive "session.cookie_secure" should be set to "on" when GLPI can be accessed on HTTPS protocol.
PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.
exif extension is installed.
ldap extension is installed.
openssl extension is installed.
zip extension is installed.
bz2 extension is installed.
Zend OPcache extension is installed.
Following extensions are installed: ctype, iconv, mbstring, sodium.
Write access to /var/www/glpi/marketplace has been validated.
Timezones seems loaded in database.

GLPI constants
 
GLPI_ROOT: "/var/www/glpi"
GLPI_CONFIG_DIR: "/var/www/glpi/config"
GLPI_VAR_DIR: "/var/www/glpi/files"
GLPI_MARKETPLACE_DIR: "/var/www/glpi/marketplace"
GLPI_USE_CSRF_CHECK: "1"
GLPI_CSRF_EXPIRES: "7200"
GLPI_CSRF_MAX_TOKENS: "100"
GLPI_USE_IDOR_CHECK: "1"
GLPI_IDOR_EXPIRES: "7200"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\\/\\/[^@:]+(\\/.*)?$/"]
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_INSTALL_MODE: "TARBALL"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_DEMO_MODE: "0"
GLPI_CENTRAL_WARNINGS: "1"
GLPI_DOC_DIR: "/var/www/glpi/files"
GLPI_CACHE_DIR: "/var/www/glpi/files/_cache"
GLPI_CRON_DIR: "/var/www/glpi/files/_cron"
GLPI_DUMP_DIR: "/var/www/glpi/files/_dumps"
GLPI_GRAPH_DIR: "/var/www/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/www/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/www/glpi/files/_lock"
GLPI_LOG_DIR: "/var/www/glpi/files/_log"
GLPI_PICTURE_DIR: "/var/www/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/www/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/www/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/www/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/www/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/www/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/www/glpi/files/_inventories"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/glpi-plugins/"
GLPI_I18N_DIR: "/var/www/glpi/locales"
GLPI_VERSION: "10.0.5"
GLPI_SCHEMA_VERSION: "10.0.5@628dbfbb91eb4caf10c35969d9162b9300b141e0"
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MIN_PHP: "7.4.0"
GLPI_MAX_PHP: "8.3.0"
GLPI_YEAR: "2022"

Libraries
 
htmlawed/htmlawed version 1.2.9 in (/var/www/glpi/vendor/htmlawed/htmlawed)
phpmailer/phpmailer version 6.6.0 in (/var/www/glpi/vendor/phpmailer/phpmailer/src)
simplepie/simplepie version 1.5.8 in (/var/www/glpi/vendor/simplepie/simplepie/library)
tecnickcom/tcpdf version 6.5.0 in (/var/www/glpi/vendor/tecnickcom/tcpdf)
michelf/php-markdown in (/var/www/glpi/vendor/michelf/php-markdown/Michelf)
true/punycode in (/var/www/glpi/vendor/true/punycode/src)
iamcal/lib_autolink in (/var/www/glpi/vendor/iamcal/lib_autolink)
sabre/dav in (/var/www/glpi/vendor/sabre/dav/lib/DAV)
sabre/http in (/var/www/glpi/vendor/sabre/http/lib)
sabre/uri in (/var/www/glpi/vendor/sabre/uri/lib)
sabre/vobject in (/var/www/glpi/vendor/sabre/vobject/lib)
laminas/laminas-i18n in (/var/www/glpi/vendor/laminas/laminas-i18n/src)
laminas/laminas-servicemanager in (/var/www/glpi/vendor/laminas/laminas-servicemanager/src)
monolog/monolog in (/var/www/glpi/vendor/monolog/monolog/src/Monolog)
sebastian/diff in (/var/www/glpi/vendor/sebastian/diff/src)
donatj/phpuseragentparser in (/var/www/glpi/vendor/donatj/phpuseragentparser/src/UserAgent)
elvanto/litemoji in (/var/www/glpi/vendor/elvanto/litemoji/src)
symfony/console in (/var/www/glpi/vendor/symfony/console)
scssphp/scssphp in (/var/www/glpi/vendor/scssphp/scssphp/src)
laminas/laminas-mail in (/var/www/glpi/vendor/laminas/laminas-mail/src/Protocol)
laminas/laminas-mime in (/var/www/glpi/vendor/laminas/laminas-mime/src)
rlanvin/php-rrule in (/var/www/glpi/vendor/rlanvin/php-rrule/src)
blueimp/jquery-file-upload in (/var/www/glpi/vendor/blueimp/jquery-file-upload/server/php)
ramsey/uuid in (/var/www/glpi/vendor/ramsey/uuid/src)
psr/log in (/var/www/glpi/vendor/psr/log/Psr/Log)
psr/simple-cache in (/var/www/glpi/vendor/psr/simple-cache/src)
psr/cache in (/var/www/glpi/vendor/psr/cache/src)
league/csv in (/var/www/glpi/vendor/league/csv/src)
mexitek/phpcolors in (/var/www/glpi/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)
guzzlehttp/guzzle in (/var/www/glpi/vendor/guzzlehttp/guzzle/src)
guzzlehttp/psr7 in (/var/www/glpi/vendor/guzzlehttp/psr7/src)
glpi-project/inventory_format in (/var/www/glpi/vendor/glpi-project/inventory_format/lib/php)
wapmorgan/unified-archive in (/var/www/glpi/vendor/wapmorgan/unified-archive/src)
paragonie/sodium_compat in (/var/www/glpi/vendor/paragonie/sodium_compat/src)
symfony/cache in (/var/www/glpi/vendor/symfony/cache)
html2text/html2text in (/var/www/glpi/vendor/html2text/html2text/src)
symfony/css-selector in (/var/www/glpi/vendor/symfony/css-selector)
symfony/dom-crawler in (/var/www/glpi/vendor/symfony/dom-crawler)
twig/twig in (/var/www/glpi/vendor/twig/twig/src)
twig/string-extra in (/var/www/glpi/vendor/twig/string-extra)
symfony/polyfill-ctype not found
symfony/polyfill-iconv not found
symfony/polyfill-mbstring not found
symfony/polyfill-php80 in (/var/www/glpi/vendor/symfony/polyfill-php80)
symfony/polyfill-php81 in (/var/www/glpi/vendor/symfony/polyfill-php81)
symfony/polyfill-php82 in (/var/www/glpi/vendor/symfony/polyfill-php82)
phpCas version 1.3.8 in (/usr/share/php/CAS/source)

LDAP directories
 
Server: 'X.X.X.X', Port: '389', BaseDN: 'dc=XXX,dc=local', Connection filter:
        '(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(memberof=cn=app_glpi,ou=groups,ou=XXX,dc=XXX,dc=local))',
        RootDN: 'bind_glpi@XXX.local', Use TLS: none

SQL replicas
 
Not active

Notifications
 
Way of sending emails: SMTP (Y@X.X.X.X)

Plugins list
 
    fields               Name: Additional fields              Version: 1.18.2     State: Enabled                                 
        Install Method: Marketplace
    datainjection        Name: Data injection                 Version: 2.12.0     State: Enabled                                 
        Install Method: Marketplace
    glpiinventory        Name: GLPI Inventory                 Version: 1.0.5      State: Enabled                                 
        Install Method: Marketplace
    uninstall            Name: Item's Lifecycle (uninstall)   Version: 2.8.0      State: Enabled                                 
        Install Method: Marketplace
    oauthimap            Name: Oauth IMAP                     Version: 1.4.1      State: Enabled                                 
        Install Method: Marketplace
    genericobject        Name: Objects management             Version: 2.14.1     State: Enabled                                 
        Install Method: Marketplace
    printlabel           Name: Print Label                    Version: 0.0.1      State: Enabled                                 
        Install Method: Manual
    printlabelprinter    Name: Print Label Printer            Version: 0.0.1      State: Enabled                                 
        Install Method: Manual

Anything else?

No response

cedric-anne commented 2 years ago

This error is related to uninstall plugin. It seems that plugin database tables are not existing anymore. Did you drop some table manually ? I guess the solution is to uninstall/reinstall the plugin, to make it recreate its tables.

I close this issue as it is not related to GLPI itself.