jcervantes-sipecom
commented
1 year ago I confirm the same happen in differents scenarios, for example I create a Project Task, and "Create a Ticket from this Project task", in the URL it appears: /front/ticket.form.php?_projecttasks_id=123
But after changing the Category, the ticket reload and the URL lost the las part: ?_projecttasks_id=123 dejando solo /front/ticket.form.php
cedric-anne
Code of Conduct
Is there an existing issue for this?
Version
10.0.9
Bug description
After selecting a device and creating a problem, if the category is changed, it loses the relationship with the source device from which the problem is being created, since changing the category reloads the page, if the category is not changed and the problem is created, the relationship with the device is not lost.
Relevant log output
No response
Page URL
/front/peripheral.form.php and /front/problem.form.php
Steps To reproduce
Your GLPI setup information
Information about system installation and configuration
Server
Operating system: Linux #48-Ubuntu SMP Tue Jun 20 20:34:08 UTC 2023 x86_64 PHP 8.1.2-1ubuntu2.13 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, snmp, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="600" memory_limit="512M" post_max_size="4M" safe_mode="" session.save_handler="files" upload_max_filesize="1M" Software: Apache/2.4.52 (Ubuntu) OpenSSL/3.0.2 () Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36 Edg/114.0.1823.86 Server Software: (Ubuntu) Server Version: 8.0.33-0ubuntu0.22.04.2 Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION Parameters: usr1@localhost/glpi Host info: Localhost via UNIX socket PHP version (8.1.2-1ubuntu2.13) is supported. Sessions configuration is OK. Allocated memory is sufficient. mysqli extension is installed. Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter. curl extension is installed. gd extension is installed. intl extension is installed. zlib extension is installed. The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present. Database engine version (8.0.33) is supported. No files from previous GLPI version detected. The log file has been created successfully. Write access to /data/glpi/files/_cache has been validated. Write access to /glpi/config/ has been validated. Write access to /data/glpi/files/_cron has been validated. Write access to /data/glpi/files has been validated. Write access to /data/glpi/files/_dumps has been validated. Write access to /data/glpi/files/_graphs has been validated. Write access to /data/glpi/files/_lock has been validated. Write access to /data/glpi/files/_pictures has been validated. Write access to /data/glpi/files/_plugins has been validated. Write access to /data/glpi/files/_rss has been validated. Write access to /data/glpi/files/_sessions has been validated. Write access to /data/glpi/files/_tmp has been validated. Write access to /data/glpi/files/_uploads has been validated. Web server root directory configuration seems safe. Sessions configuration is secured. OS and PHP are relying on 64 bits integers. exif extension is installed. ldap extension is installed. openssl extension is installed. Following extensions are installed: bz2, Phar, zip. Zend OPcache extension is installed. Following extensions are installed: ctype, iconv, mbstring, sodium. Write access to /web/glpi/marketplace has been validated. Timezones seems loaded in database.GLPI constants
Libraries
SQL replicas
Notifications
Plugins list
accounts Name: Accounts Version: 3.0.3 State: Installed / not activated Install Method: Marketplace activity Name: Activities Version: 3.1.2 State: Installed / not activated Install Method: Marketplace actualtime Name: ActualTime Version: 2.1.0 State: Installed / not activated Install Method: Marketplace fields Name: Additional fields Version: 1.20.6 State: Installed / not activated Install Method: Marketplace advancedplanning Name: advancedplanning Version: 1.1.0 State: Installed / not activated Install Method: Marketplace news Name: Alerts Version: 1.12.1 State: Installed / not activated Install Method: Marketplace badges Name: Badges Version: 3.0.0 State: Not installed Install Method: Marketplace barcode Name: Barcode Version: 2.7.1 State: Installed / not activated Install Method: Marketplace behaviors Name: Behaviours Version: 2.7.2 State: Installed / not activated Install Method: Marketplace borgbase Name: Borgbase Version: 1.0.0 State: Not installed Install Method: Marketplace archibp Name: Business Processes Version: 2.0.5 State: Installed / not activated Install Method: Marketplace camerainput Name: Camera Input Version: 2.0.2 State: Not installed Install Method: Marketplace positions Name: Cartography Version: 6.0.2 State: Installed / not activated Install Method: Marketplace cmdb Name: CMDB Version: 3.0.3 State: Installed / not activated Install Method: Marketplace connections Name: Connections Version: 10.0.0 State: Not installed Install Method: Marketplace consumables Name: Consumable request Version: 2.0.0 State: Installed / not activated Install Method: Marketplace costs Name: Costs Version: 3.0.1 State: Not installed Install Method: Marketplace credit Name: Credit vouchers Version: 1.12.0 State: Installed / not activated Install Method: Marketplace customizations Name: Customizations Version: 0.2.4 State: Not installed Install Method: Marketplace datainjection Name: Data injection Version: 2.13.2 State: Installed / not activated Install Method: Marketplace archidata Name: Data structures Version: 1.0.14 State: Installed / not activated Install Method: Marketplace dataflows Name: Dataflows Version: 3.0.5 State: Installed / not activated Install Method: Marketplace archimap Name: Diagrams Version: 3.3.0 State: Installed / not activated Install Method: Marketplace manageentities Name: Entities portal Version: 4.0.3 State: Installed / not activated Install Method: Marketplace escalade Name: Escalation Version: 2.9.2 State: Installed / not activated Install Method: Marketplace financialreports Name: Financial reports Version: 3.0.0 State: Not installed Install Method: Marketplace formcreator Name: Form Creator Version: 2.13.6 State: Installed / not activated Install Method: Marketplace archifun Name: Functional Areas Version: 2.2.9 State: Not installed Install Method: Marketplace gantt Name: gantt Version: 1.0.4 State: Installed / not activated Install Method: Marketplace gappessentials Name: Gapp Essentials Version: 2.1.2 State: Installed / not activated Install Method: Marketplace glpiinventory Name: GLPI Inventory Version: 1.2.3 State: Installed / not activated Install Method: Marketplace resources Name: Human Resources Version: 3.0.4 State: Not installed Install Method: Marketplace geninventorynumber Name: Inventory number generation Version: 2.8.3 State: Installed / not activated Install Method: Marketplace addressing Name: IP Adressing Version: 3.0.1 State: Installed / not activated Install Method: Marketplace uninstall Name: Item's Lifecycle (uninstall) Version: 2.9.0 State: Installed / not activated Install Method: Marketplace itilcategorygroups Name: ItilCategory Groups Version: 2.5.1 State: Not installed Install Method: Marketplace jsaddons Name: JS Addons Version: 2.0.0 State: Not installed Install Method: Marketplace mailanalyzer Name: Mail Analyzer Version: 3.0.0 State: Installed / not activated Install Method: Manual metademands Name: Meta-Demands Version: 3.3.1 State: Installed / not activated Install Method: Marketplace metabase Name: Metabase Version: 1.3.3 State: Installed / not activated Install Method: Marketplace mfa Name: MFA Version: 1.0.2 State: Installed / not activated Install Method: Marketplace mreporting Name: More Reporting Version: 1.8.2 State: Installed / not activated Install Method: Marketplace satisfaction Name: More satisfaction Version: 1.6.1 State: Not installed Install Method: Marketplace moreticket Name: More ticket Version: 1.7.3 State: Installed / not activated Install Method: Marketplace mydashboard Name: My Dashboard Version: 2.1.5 State: Installed / not activated Install Method: Marketplace oauthimap Name: Oauth IMAP Version: 1.4.3 State: Installed / not activated Install Method: Marketplace genericobject Name: Objects management Version: 2.14.3 State: Installed / not activated Install Method: Marketplace ocsinventoryng Name: OCS Inventory NG Version: 2.0.4 State: Installed / not activated Install Method: Marketplace onetimesecret Name: OneTimeSecret Version: 2.0.0 State: Installed / not activated Install Method: Marketplace order Name: Orders management Version: 2.10.4 State: Installed / not activated Install Method: Marketplace additionalalerts Name: Others alerts Version: 2.4.0 State: Not installed Install Method: Marketplace phpsaml Name: PHP SAML Version: 1.2.2 State: Installed / not activated Install Method: Manual pdf Name: Print to pdf Version: 3.0.0 State: Installed / not activated Install Method: Marketplace printercounters Name: Printer counters Version: 2.0.0 State: Installed / not activated Install Method: Marketplace purchaserequest Name: Purchase request Version: 3.0.1 State: Installed / not activated Install Method: Marketplace releases Name: Releases Version: 2.0.3 State: Not installed Install Method: Marketplace screenshot Name: Screenshot Version: 2.0.2 State: Not installed Install Method: Marketplace shellcommands Name: Shell Commands Version: 4.0.1 State: Installed / not activated Install Method: Marketplace singlesignon Name: Single Sign-on Version: 1.3.4 State: Installed / not activated Install Method: Manual stab Name: Split Timeline Action Buttons Version: 1.1.2 State: Installed / not activated Install Method: Marketplace statecheck Name: Statecheck Rules Version: 2.3.9 State: Installed / not activated Install Method: Marketplace manufacturersimports Name: Suppliers imports Version: 3.0.5 State: Not installed Install Method: Marketplace tag Name: Tag Management Version: 2.11.4 State: Installed / not activated Install Method: Marketplace taskdrop Name: TaskDrop Version: 2.0.0 State: Installed / not activated Install Method: Marketplace tasklists Name: Tasks list Version: 2.0.3 State: Installed / not activated Install Method: Marketplace timelineticket Name: Timeline of tickets Version: 10.0+1.1 State: Not installed Install Method: Marketplace treeview Name: Tree view Version: 1.10.2 State: Installed / not activated Install Method: Marketplace typology Name: Typologies Version: 3.0.0 State: Installed / not activated Install Method: Marketplace useditemsexport Name: Used items export Version: 2.5.1 State: Installed / not activated Install Method: Marketplace vip Name: VIP Version: 1.8.2 State: Not installed Install Method: Marketplace vizir Name: Vizir Version: 1.2.0 State: Not installed Install Method: Marketplace webresources Name: Web Resources Version: 2.0.3 State: Not installed Install Method: Marketplace webhook Name: Webhooks Version: 1.0.14 State: Installed / not activated Install Method: Marketplace yagp Name: yagp Version: 2.1.1 State: Not installed Install Method: MarketplaceAnything else?
I don't know if this issue or bug is just for Problems, or tickets and Changes as well, also just when associating Device with them, or associating any differents items as well.