Unable to connect to Jira repo with Access token

[agagelis]

I am trying to connect to my Jira repository (on Cloud) but this exception is thrown:

me.glindholm.connector.eclipse.internal.jira.core.service.JiraException: java.util.concurrent.ExecutionException: RestClientException{statusCode=Optional[403], ErrorCollections=[ErrorList [status=403, errorMessages=[], errors={}]]}

I also tried to connect with my redentials, and could not succeed either. Eclipse Version : 2022-12 (4.26.0)

Is there any chance , the problem is due to this...??

[gnl42]

Hi @agagelis, the token length would make no difference. It's just a string as far as the code is concerned.

The 403 would suggest that the server hasn't been configured for REST calls.

Could you try something like this in a private browser window: https://192.168.0.120:9283/rest/api/2/user?username=gnl and see what you get back?

thanks George

[agagelis]

Hello George,

It seems that you are right. Here are my results. and after changing username with accountId..

On the other side.. this URL is working correctly: https://**COMPANY**.atlassian.net/rest/agile/1.0/board !!!!

[agagelis]

I made it work . I just had to use the API token as password and NOT select the "use Access Token" checkbox!!!!

So I am closing the issue! Thanks for your support!

[gnl42]

Sigh, right. Jira Cloud uses the token in a different way than Jira 9