Console erros net::ERR_ABORTED 503 - My account page (woocommerce)

saracomin96 commented 1 year ago

Reproduction Steps

I think there is a conflict issue with the lifterlms plugin In addition to lifterlms, I also use woocommerce (and its addon on lifterlms). The account area is managed directly by woocommerce, I noticed that browsing the tabs of the reserved area the resources are not loaded, I have these types of errors with the console

By deactivating lifterlms these errors no longer occur (or woocommerce)!

I've already written to support, but maybe what comes out could help someone else with the same problem as me

Expected Behavior

no console erros net::ERR_ABORTED 503

Actual Behavior

console erros net::ERR_ABORTED 503

Error Messages / Logs

Include any relevant error messages or log files

pharlo.it/:2730          GET https://pharlo.it/wp-includes/js/hoverintent-js.min.js?ver=2.2.1 net::ERR_ABORTED 503
pharlo.it/:2731          GET https://pharlo.it/wp-includes/js/admin-bar.min.js?ver=6.1.1 net::ERR_ABORTED 503
pharlo.it/:2723          GET https://pharlo.it/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.9.1 net::ERR_ABORTED 503
pharlo.it/:2712          GET https://pharlo.it/wp-content/plugins/elementor-pro/assets/js/webpack-pro.runtime.min.js?ver=3.9.1 net::ERR_ABORTED 503
pharlo.it/:2713          GET https://pharlo.it/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.9.1 net::ERR_ABORTED 503
pharlo.it/:2718          GET https://pharlo.it/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.9.1 net::ERR_ABORTED 503

Immagine 2022-12-16 153741

System and Environment Information

System Report

``` Wordpress ------------------------------------------- Home Url: https://pharlo.it Site Url: https://pharlo.it Login Url: https://pharlo.it/wp-login.php Version: 6.1.1 Debug Mode: No Debug Log: No Debug Display: Yes Locale: it_IT Multisite: No Page For Posts: Not Set Page On Front: Home (#57) [https://pharlo.it/] Permalink Structure: /%category%/%postname%/ Show On Front: page Wp Cron: Yes Settings ------------------------------------------- Version: 7.0.1 Db Version: 7.0.1 Course Catalog: Not Set Membership Catalog: Not Set Student Dashboard: Il mio account (#54) [https://pharlo.it/mio-account/] Checkout Page: Pagamento (#53) [https://pharlo.it/pagamento/] Course Catalog Per Page: 9 Course Catalog Sorting: menu_order,ASC Membership Catalog Per Page: 9 Membership Catalog Sorting: menu_order Site Membership: Not Set Courses Endpoint: my-courses Edit Endpoint: edit-account Lost Password Endpoint: lost-password Vouchers Endpoint: redeem-voucher Autogenerate Username: no Password Strength Meter: no Minimum Password Strength: Terms Required: no Terms Page: Not Set Checkout Names: Checkout Address: Checkout Phone: Checkout Email Confirmation: no Open Registration: no Registration Names: Registration Address: Registration Phone: Registration Voucher: Registration Email Confirmation: no Account Names: Account Address: Account Phone: Account Email Confirmation: no Confirmation Endpoint: Force Ssl Checkout: no Country: IT Currency: EUR Currency Position: right Thousand Separator: , Decimal Separator: . Decimals: 2 Trim Zero Decimals: yes Recurring Payments: yes Email From Address: sara.comin@primoround.com Email From Name: Pharlo Email Footer Text: Email Header Image: Cert Bg Width: Cert Bg Height: Cert Legacy Compat: Constants ------------------------------------------- LLMS_REMOVE_ALL_DATA: undefined LLMS_REST_DISABLE: undefined LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined LLMS_SITE_IS_CLONE: undefined Gateways ------------------------------------------- Manuale: Disabled Manuale Logging: Manuale Order: 1 Server ------------------------------------------- Mysql Version: 5.7.39 Php Curl: Yes Php Default Timezone: UTC Php Fsockopen: Yes Php Max Input Vars: 10000 Php Max Upload Size: 50 MB Php Memory Limit: 512M Php Post Max Size: 100M Php Soap: Yes Php Suhosin: No Php Time Limt: 43300 Php Version: 8.0.25 Software: nginx Wp Memory Limit: 512M Browser ------------------------------------------- HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 Theme ------------------------------------------- Name: LifterLMS LaunchPad Child Version: 1.1.0 Themeuri: https://lifterlms.com/product/launchpad/ Authoruri: https://lifterlms.com Template: lifterlms-launchpad Child Theme: Yes Llms Support: No Plugins ------------------------------------------- BuddyBoss Platform: 2.2 Elementor: 3.9.1 Elementor Pro: 3.9.1 LifterLMS: 7.0.1 LifterLMS Advanced Videos: 1.0.0-beta.19 LifterLMS Labs: 1.6.0 LifterLMS WooCommerce: 2.2.2 Simple Custom CSS and JS: 3.41 Toolset Blocks: 1.6.3 Toolset Forms: 2.6.13 Toolset Types: 3.4.16 WooCommerce: 7.2.0 WP Engine Smart Plugin Manager: 5.13.2 Integrations ------------------------------------------- BbPress: No BuddyPress: No WooCommerce: Yes Videos: Vimeo: Yes Videos: Wistia: No Videos: YouTube: No Template Overrides ------------------------------------------- course/lesson-preview.php (ver: 5.7.0): /nas/content/live/pharlo/wp-content/themes/lifterlms-launchpad-child-trunk//lifterlms/ (ver: 5.7.0) course/syllabus.php (ver: 4.4.0): /nas/content/live/pharlo/wp-content/themes/lifterlms-launchpad-child-trunk//lifterlms/ (ver: 4.4.0) ```

This issue has be recreated:

[X] Locally
[X] On a staging site
[X] On a production website
[X] With only LifterLMS and a default theme

eri-trabiccolo commented 1 year ago

Hey Sara, thanks for reporting this. I wasn't able to reproduce the issue locally. A member of our support team will handle your support request shortly.

nrherron92 commented 1 year ago

@eri-trabiccolo HS-210782 for updates and staging.

@saracomin96 However, support team was unable to see the issue or recreate it, and we haven't heard back.

eri-trabiccolo commented 1 year ago

Gonna close this, feel free to reopen it if the issue still occurs and you can provide us with more information

gocodebox / lifterlms