Connection problem

[m135858]

Description

Golem Version: golem-0.23.1-windows

Golem-Messages version (leave empty if unsure):

Electron version (if used):

OS [e.g. Windows 10 Pro]:Windows, release: 10, version: 10.0.19041

Branch (if launched from source):

Mainnet/Testnet: both of them(Mainnet/Testnet)

Priority label is set to the lowest by default. To setup higher priority please change the label _P3 label is set for Severity-Low/Effort-hard

Description of the issue:

_I installed golem and then ran it mainnet but initial connection had some problems with golem.log

Actual result:

_2020-11-04 12:48:28 INFO golemapp GOLEM Version: 0.23.1 2020-11-04 12:48:28 INFO golemapp Protocol Version: 32 2020-11-04 12:48:28 INFO golemapp golem_messages Version: 3.15.0 2020-11-04 12:48:28 INFO golemapp system: Windows, release: 10, version: 10.0.19041, machine: AMD64 2020-11-04 12:48:31 ERROR sentry.errors Sentry responded with an error: <urlopen error [Errno 11002] getaddrinfo failed> (url: https://talkback.golem.network/api/5/store/) Traceback (most recent call last): File "C:\Python36\lib\urllib\request.py", line 1318, in do_open encode_chunked=req.has_header('Transfer-encoding')) File "C:\Python36\lib\http\client.py", line 1239, in request self._send_request(method, url, body, headers, encode_chunked) File "C:\Python36\lib\http\client.py", line 1285, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "C:\Python36\lib\http\client.py", line 1234, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "C:\Python36\lib\http\client.py", line 1026, in _send_output self.send(msg) File "C:\Python36\lib\http\client.py", line 964, in send self.connect() File "C:\BuildbotWorker\buildpackage_windows\build.venv\lib\site-packages\raven\utils\http.py", line 31, in connect File "C:\Python36\lib\socket.py", line 704, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): File "C:\Python36\lib\socket.py", line 745, in getaddrinfo addrlist.append((_intenum_converter(af, AddressFamily), socket.gaierror: [Errno 11002] getaddrinfo failed

Screenshots:

Logs and any additional context

Please upload your logs if possible

Proposed Solution?

_What could be a solution for that issue

[cryptobench]

Being stuck at the connecting screen can sometime be caused by not having your ports forwarded. (40102, 40103 and 3282)