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Searching for contact causes page to become unresponsive #195

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
Which Minimalist for Gmail option is causing the problem?
Not sure. Just an issue with loading contacts.

What is the problem? Describe completely:
When searching for a contact (using Google Apps account), the page hangs for 
about 15 seconds, causing Chrome's "Page Unresponsive" dialog box to appear. 
Clicking on "wait" will allow the contacts to appear. This has been tested on 
multiple computers, all running Minimalist Gmail. It is fixed when turned MG is 
turned off.

Does the problem persist when loading Gmail with this link:
https://mail.google.com/mail/u/0/?labs=0 if not, list your enabled labs
experiments: Yes

MinGmail version       - 1.7.12
Chrome version         - 10.0.648.134
Chrome update channel  - Stable
Operating System       - OS X 10.6.6
Language               - English
Google apps user?      - yes
Other Gmail extensions - none

Please provide any additional information below and attach screenshots if
possible.

Original issue reported on code.google.com by mich...@5thwall.tv on 16 Mar 2011 at 5:31

Attachments:

GoogleCodeExporter commented 9 years ago 
Contacts won't even load in apps mail for me. I'll definitely look into this.

Original comment by anst...@gmail.com on 16 Mar 2011 at 8:46

GoogleCodeExporter commented 9 years ago 
Any luck on fixing this one?

Original comment by mich...@5thwall.tv on 1 Apr 2011 at 7:49

GoogleCodeExporter commented 9 years ago 
Well the problem I was having is not that Contacts weren't loading but that 
they were hidden. Still can't figure out what function did that by accident. I 
fixed it with this:

  #contactManager, #contactManager > table { height: 100% !important; }

However I haven't been able to replicate a fatal error like you're experiencing 
and I don't know what would be causing it...

Original comment by anst...@gmail.com on 1 Apr 2011 at 8:04

GoogleCodeExporter commented 9 years ago 
Is there any way for me to log the error for you to send you the details so 
there could possibly be a fix?

Original comment by mich...@5thwall.tv on 1 Apr 2011 at 8:12

GoogleCodeExporter commented 9 years ago 
If you open the JavaScript Console:

  [wrench] > Tools > JavaScript Console

and select the errors filter at the bottom, then trigger the page crash, do any 
errors appear?

Original comment by anst...@gmail.com on 2 Apr 2011 at 12:18

GoogleCodeExporter commented 9 years ago 
I get these two errors when clicking on the contact search field. However, no 
errors show up when the kill page dialog box appears.

I'm using Google Apps. Could the be one of the causes?

chrome-extension://oddhbkghjoccbljmagcgoklbfdjeiinb/js/active.js:135TypeError: 
Cannot read property 'firstChild' of null
chrome-extension://oddhbkghjoccbljmagcgoklbfdjeiinb/js/active.js:326TypeError: 
Cannot read property 'childNodes' of null

Original comment by mich...@5thwall.tv on 2 Apr 2011 at 12:35

GoogleCodeExporter commented 9 years ago 
No I tested in apps too. I had the contacts window not appear but it was fixed 
with that custom CSS. I was never able to get it to actually crash... I'll look 
into those other errors but I don't think they're related...

I've been trying to figure out where to get Chrome's crash log because I'm sure 
there is one somewhere but I can't find it.

Original comment by anst...@gmail.com on 2 Apr 2011 at 12:41

GoogleCodeExporter commented 9 years ago 
I reset everything and started adding/testing/removing settings. This is not 
comprehensive, but I noticed that 
Hide extra space & Hide Tips cause the contacts to stall.

Original comment by mich...@5thwall.tv on 3 Apr 2011 at 12:31

GoogleCodeExporter commented 9 years ago 
I had gotten everything to work, after figuring out what settings were causing 
contacts to freeze. This morning, logged in and contacts were freezing again. I 
did a full reset on Min Gmail (so there was nothing checked). It still froze. 
Turned Min Gmail off, freezing stopped. 

Was there an update last night/this a.m.?

Original comment by mich...@5thwall.tv on 5 Apr 2011 at 6:17

GoogleCodeExporter commented 9 years ago 
Yes there was a silent update yesterday afternoon. It was a CSS only fix for 
hiding the classic storage footer in some themes in non-apps Gmail.

Original comment by anst...@gmail.com on 5 Apr 2011 at 7:04

GoogleCodeExporter commented 9 years ago 
Any way to troubleshoot the issue based on that? Also noticed that hide/show 
navigation and hide/show google bar/search bar doesn't operate correctly in 
contacts. Can send you pics if you'd like.

I tested all this in both Windows and Mac versions of chrome with same 
settings. Same issues in both.

Original comment by mich...@5thwall.tv on 5 Apr 2011 at 7:20

GoogleCodeExporter commented 9 years ago 
No because that's not the cause. The code doesn't even run if you're on a 
Google Apps account. Looking at the history of the issue and the fact that I've 
never been able to replicate a tab crash like yours. It has to be something 
about your account/domain/computer/chrome profile, etc.

Yes the toggle doesn't work correctly in contacts because the contact view is 
actually an iframe with another page inside it. Unfortunately because of 
limitations in both the the Chrome extensions API and Javascript/CSS in 
general. It's very difficult to manipulate properties of elements within child 
frames after the page as loaded and I don't have a hook in that frame.

Original comment by anst...@gmail.com on 5 Apr 2011 at 7:35

GoogleCodeExporter commented 9 years ago 
I have a non-apps account and confirmed that everything works in min gmail, 
including contacts. So, yes the problem is most likely on google's side.

I could completely reset chrome and just install min gmail, but will wait.

Do you have any recommendations as to how I can troubleshoot on my side? Thanks 
again for your help on this.

Original comment by mich...@5thwall.tv on 5 Apr 2011 at 8:05

GoogleCodeExporter commented 9 years ago 
Really the only thing I can think of that might help would be Chrome crash log 
so we can actually figure out what's happening there but like I said I couldn't 
find it. If you can, let me know.

Original comment by anst...@gmail.com on 5 Apr 2011 at 8:08

GoogleCodeExporter commented 9 years ago 
Where can I find the crash log? I'll see what I can find.

Original comment by mich...@5thwall.tv on 5 Apr 2011 at 8:11

GoogleCodeExporter commented 9 years ago 
That's what I couldn't find out. I'm sure there is a crash log somewhere but I 
couldn't find any documentation or anything.

Original comment by anst...@gmail.com on 5 Apr 2011 at 8:12

GoogleCodeExporter commented 9 years ago 
Couldn't figure out crash log either. Good news this morning, though. With hide 
nav and hide google/links bar, contacts doesn't crash. This is with .23 build.

Hiding footer however, does crash it, but easily fixed by using better gmail to 
just hide the footer.

Original comment by mich...@5thwall.tv on 8 Apr 2011 at 3:41

GoogleCodeExporter commented 9 years ago 
THIS EXTENSION IS DEPRECATED!

Active development continues at Minimalist for Everything:

https://chrome.google.com/webstore/detail/bmihblnpomgpjkfddepdpdafhhepdbek

The Gmail module for Minimalist for Everything has all the same features of
Minimalist for Gmail and more!

Please disable Minimalist for Gmail if you have it installed and install
Minimalist for Everything instead.

Original comment by anst...@gmail.com on 19 Nov 2011 at 9:01