not able to upload data

[GoogleCodeExporter]

Hi,

I am trying to upload contacts in salesforce through Data Loader. but i am 
getting the following error due to trigger of non profit startup package 
(managed package). below is the error mentioned :

"npe01.IndividualAccounts: execution of BeforeInsert caused by: 
System.NullPointerException: Attempt to de-reference a null object (npe01)
"
Please guide us how can we go ahead and resolve it as we are not able to upload 
a single contact.

Can you deactivate this trigger?

Regards,
Rajni
Ext - 2410

Original issue reported on code.google.com by rajni.bh...@gmail.com on 8 Jul 2013 at 6:16

[GoogleCodeExporter]

You likely have a program like Dupecatcher running that's preventing those 
imports from occurring. 

You can disable the trigger by going to Setup|Develop|Custom Settings, click 
'Manage' next to Contacts & Organizations Settings, then check 
disable_IndividualAccount_trigger

Original comment by kbro...@gmail.com on 8 Jul 2013 at 12:51

[GoogleCodeExporter]

Hi Ranji, 

I was wondering if disabling this trigger worked for you? If not, was the issue 
able to be resolved? 

I am receiving the same error message and I am not sure what the problem is. 

Original comment by cjone...@hotmail.com on 19 Aug 2013 at 5:56

[GoogleCodeExporter]

not working for me

Original comment by vaibhav7...@gmail.com on 7 Nov 2013 at 10:59

[GoogleCodeExporter]

After quite a bit of digging on my part, it seems that the issue is due to the 
custom trigger and, in particular, how it is written.  It does not seem to be 
gracefully handling the data and is running into Apex limits.  On a hunch I 
reduced the amount of data that I was sending per batch and most of the errors 
stopped occurring.  The developers of the NPSP solution will need to take the 
next step in analyzing their solution and providing guidance I think.  
-Bill

Original comment by bgoule...@harvestsolutions.net on 6 Jan 2015 at 12:04