Rendering artifacts on https://modelviewer.dev/

google / model-viewer

Easily display interactive 3D models on the web and in AR!

https://modelviewer.dev

Apache License 2.0

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Rendering artifacts on https://modelviewer.dev/ #4889

Closed petrbroz closed 2 months ago

petrbroz commented 2 months ago

Description

I'm seeing strange rendering artifacts - noise - with the Neil Armstrong suit model on https://modelviewer.dev/. See the attached video.

Live Demo

Directly on https://modelviewer.dev/.

Version

model-viewer: v3.5.0

Browser Affected

[x] Chrome, version: 127.0.6533.119
[ ] Edge
[ ] Firefox (no rendering artifacts there)
[ ] IE
[x] Safari, version: 17.6

OS

[ ] Android
[ ] iOS
[ ] Linux
[x] MacOS: version 14.6.1
[ ] Windows

AR

[ ] WebXR
[ ] SceneViewer
[ ] QuickLook

petrbroz commented 2 months ago

Also attaching my chrome://gpu info: about-gpu-2024-09-17T08-25-00-145Z.txt

elalish commented 2 months ago

This is a duplicate of https://github.com/google/model-viewer/issues/4773 - looks like Apple shipped a bad GPU driver for their old Intel-based Macs, since it's affecting both Chrome and Safari. Please help us rattle Apple's cage about this bug - there's not much we can do from here.

elalish commented 2 months ago

@AdaRoseCannon FYI, in case you know a good way to escalate this regression.

petrbroz commented 2 months ago

Sorry about that @elalish. Let me close this ticket, and hopefully Apple addresses this soon.

AdaRoseCannon commented 2 months ago

Filing requests with Feedback Assistant is honestly the best way to escalate.