Standard Banner Off Automatically

googleads / googleads-mobile-unity

Official Unity Plugin for the Google Mobile Ads SDK

https://developers.google.com/admob/unity

Apache License 2.0

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Standard Banner Off Automatically #3642

Open MuhammadWaqasOfficial opened 4 days ago

MuhammadWaqasOfficial commented 4 days ago

[REQUIRED] Step 1: Describe your environment

Unity version: 2022.3.29f1
Google Mobile Ads Unity plugin version: 9.2.0
Plugin installation method: .unitypackage import
Platform: iOS( issue not confirmed yet ), Android ( Issue Confirmed )
Mediation ad networks used, and their versions: Applovin, Liftoff, Mintegral. (any respective admob 9.2.0 compatible versions)

[REQUIRED] Step 2: Describe the problem

Steps to reproduce:

Issue: Standard banner turns off automatically after some time when admob banner is shown in mediation configured build. Banner didn't turn off and works correctly when admob is used without any mediation.

Edits:

Test with real ads
when it off, didn't show again even on automatic refresh or with banner.Show call
Happens only on wifi internet, on mobile data its working correctly

MuhammadWaqasOfficial commented 4 days ago

Banner Showing BannerShowing

Banner Off Automatically BannerOffAutomatically

MuhammadWaqasOfficial commented 4 days ago

Test with real ads

vinkini commented 4 days ago

Do you get any callbacks on this Banner. Is it happening every time?. I am wondering if this has to do with Banner refresh. Even if we see an OnBannerAdLoadFailed callback, the SDK will make calls to load a new banner as long as refresh is not disabled for that ad unit ID.

MuhammadWaqasOfficial commented 4 days ago

Do you get any callbacks on this Banner. Is it happening every time?. I am wondering if this has to do with Banner refresh. Even if we see an OnBannerAdLoadFailed callback, the SDK will make calls to load a new banner as long as refresh is not disabled for that ad unit ID.

When banner is off, it didn't show up again even sdk loads new banner ad on OnBannerAdLoadFailed callback or even you call banner.show again and again. Automatic refresh is not disabled. And when banner is off, banner refresh also not helps

Happen every time, in all my games with mediation. Games with admob only not experiencing this issue.

MuhammadWaqasOfficial commented 3 days ago

one more thing, this happens only on wifi internet, on mobile data it works fine