grafana / oncall

Developer-friendly incident response with brilliant Slack integration
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Allow shorter time durations for acknowledged alert reminders #4062

Open melgl opened 8 months ago

melgl commented 8 months ago

What would you like to see!

As an OnCall user, the current durations for the Timeout for acknowledged alerts setting is too long. Users have requested a duration of 15 minutes.

To confirm, this is the setting available in OnCall > Settings > ChatOps:

oncall_timeout_fr

Product Area

Chatops

Anything else to add?

This feature request was submitted for users on Grafana Cloud version 11.0.x on the steady RRC.

github-actions[bot] commented 8 months ago

The current version of Grafana OnCall, at the time this issue was opened, is v1.3.112. If your issue pertains to an older version of Grafana OnCall, please be sure to list it in the PR description. Thank you :smile:!

melgl commented 8 months ago

Similar to https://github.com/grafana/oncall/issues/1792, https://github.com/grafana/oncall/issues/3870, https://github.com/grafana/oncall/issues/3841