Error when I load a .mp4 file

[Redge4u]

Hello , What does that mind : Failed to process file 'C0013_6056.mp4'. AtomicParsley failed with exit code 2

thanks

[dagronf]

Having a quick wander through the AtomicParsley code, it appears that error 2 is either

• AtomicParsley error: Quicktime movie files are not supported, or
• AtomicParsley error: unsupported MPEG-4 file brand found

Looks like an unsupported video format. You might be able to use something like Handbrake to convert the file to another format and try again?