Rituals Perfume Genie switches off after prox one hour

dannywerd commented 5 months ago

The problem

I am using the Rituals Perfume Genie integration within Home Assistant to automatically activate the Perfume Genie after sunrise and deactivate it after sunset. It's a relatively simple automation that I plan to expand upon later. However, I'm encountering an issue where the Perfume Genie automatically turns off approximately 1 hour after being activated by the automation.

Steps to Reproduce

Enable the switch for the Perfume Genie in Home Assistant.
Check the Rituals app and observe a scheduled time for the Perfume Genie to turn off, despite no specific schedule being set within the app.

Expected Behavior The Perfume Genie should remain activated according to the automation set up in Home Assistant, without automatically turning off after a certain period.

Additional Information

I have only linked the genie within the Rituals app without setting any specific schedule.
This issue persists and is consistently reproducible.

Any insights or assistance on resolving this issue would be greatly appreciated. Thank you!

What version of Home Assistant Core has the issue?

core-2024.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Rituals Perfume Genie

Link to integration documentation on our website

https://www.home-assistant.io/integrations/rituals_perfume_genie

Diagnostics information

{ "home_assistant": { "installation_type": "Home Assistant OS", "version": "2024.4.3", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.12.2", "docker": true, "arch": "x86_64", "timezone": "Europe/Amsterdam", "os_name": "Linux", "os_version": "6.6.25-haos", "supervisor": "2024.04.0", "host_os": "Home Assistant OS 12.2", "docker_version": "25.0.5", "chassis": "embedded", "run_as_root": true }, "custom_components": { "dahua": { "version": "0.5.0", "requirements": [] }, "hacs": { "version": "1.34.0", "requirements": [ "aiogithubapi>=22.10.1" ] }, "dahua_vto": { "version": "1.0.7", "requirements": [] }, "remeha_home": { "version": "0.1.13", "requirements": [] }, "watchman": { "version": "0.5.1", "requirements": [ "prettytable==3.0.0" ] }, "samsungtv_smart": { "version": "0.13.4", "requirements": [ "websocket-client!=1.4.0,>=0.58.0", "wakeonlan>=2.0.0", "aiofiles>=0.8.0", "casttube>=0.2.1" ] }, "afvalwijzer": { "version": "2024.01.06", "requirements": [] } }, "integration_manifest": { "domain": "rituals_perfume_genie", "name": "Rituals Perfume Genie", "codeowners": [ "@milanmeu", "@frenck" ], "config_flow": true, "documentation": "https://www.home-assistant.io/integrations/rituals_perfume_genie", "iot_class": "cloud_polling", "loggers": [ "pyrituals" ], "quality_scale": "silver", "requirements": [ "pyrituals==0.0.6" ], "is_built_in": true }, "data": { "diffusers": [ { "hub": { "hublot": "REDACTED", "hash": "REDACTED", "status": 1, "title": null, "current_time": "2024-04-16T09:53", "cached_time": "2024-04-16T09:39", "ping_update": "25", "attributes": { "roomc": "2", "speedc": "1", "fanc": "1", "roomnamec": "Perfume Genie Woonkamer", "resetc": "", "fspacenamec": "Woonkamer" }, "sensors": { "wific": { "id": 9, "sensor_id": 1, "title": "Medium", "description": "", "icon": "icon-signal-75.png", "image": "", "discover_image": "", "discover_url": null, "min_value": "-89.99", "max_value": "-70.00", "interval": "1", "created_at": "2017-03-10 16:16:59", "updated_at": "2020-06-17 16:57:47", "default": 0 }, "fillc": { "id": 38, "sensor_id": 3, "title": "90-100%", "description": "", "icon": "icon-fill.png", "image": "", "discover_image": "", "discover_url": "", "min_value": "0", "max_value": "2000", "interval": "", "created_at": "2017-10-16 07:50:23", "updated_at": "2021-02-17 13:42:16", "default": 0 }, "rfidc": { "id": 62, "sensor_id": 4, "title": "Private Collection Suede Vanilla", "description": "", "icon": "background-suedevanilla.png", "image": "background-suedevanilla.png", "discover_image": "background-suedevanilla.png", "discover_url": "suede-vanilla-cartridge-1114019.html", "min_value": "056616e0", "max_value": "056616e0", "interval": "", "created_at": "2022-04-25 15:07:32", "updated_at": "2023-08-29 09:25:55", "default": 0 }, "versionc": "5.0", "ipc": "1712754022", "rpsc": { "id": 48, "sensor_id": 12, "title": "Fan on", "description": "", "icon": "", "image": "", "discover_image": "", "discover_url": null, "min_value": "5", "max_value": "10000", "interval": "", "created_at": "2018-01-23 12:05:45", "updated_at": "2019-08-01 14:54:53", "default": 0 }, "resetc": "Power on", "chipidc": "15024780", "errorc": "", "onlinec": { "id": 31, "sensor_id": 16, "title": "Online", "description": "", "icon": "", "image": "", "discover_image": "", "discover_url": null, "min_value": "1", "max_value": "1", "interval": "", "created_at": "2017-09-07 08:23:30", "updated_at": "2017-09-07 08:23:30", "default": 0 } }, "settings": [] } } ] } }

Example YAML snippet

alias: Woonkamer | Rituals Perfume Genie
description: ""
trigger:
  - platform: sun
    event: sunrise
    offset: 0
    id: Wanneer de zon op komt
  - platform: sun
    event: sunset
    offset: 0
    id: Wanneer de zon onder gaat
  - platform: state
    entity_id:
      - sensor.perfume_genie_woonkamer_fill
    to: "20"
    id: Wanneer cartridge bijna leeg is
condition: []
action:
  - choose:
      - conditions:
          - condition: trigger
            id: Wanneer de zon op komt
        sequence:
          - type: turn_on
            device_id: 1db4c202b2becd20201f10a94b576192
            entity_id: 38e70f167187cf2a9d80b533b18fcc03
            domain: switch
      - conditions:
          - condition: trigger
            id: Wanneer de zon onder gaat
        sequence:
          - type: turn_off
            device_id: 1db4c202b2becd20201f10a94b576192
            entity_id: 38e70f167187cf2a9d80b533b18fcc03
            domain: switch
        alias: Uitschakelen - Zonsondergang
      - conditions:
          - condition: trigger
            id:
              - Wanneer cartridge bijna leeg is
        sequence:
          - service: telegram_bot.send_message
            metadata: {}
            data:
              title: Rituals Perfume Genie
              message: >-
                De cartridge is bijna leeg. Bestel een nieuwe op
                https://www.rituals.com/nl-nl/suede-vanilla-refill-perfume-diffuser-1115669.html
                .
mode: single

Anything in the logs that might be useful for us?

No response

Additional information

No response

home-assistant[bot] commented 5 months ago

Hey there @milanmeu, @frenck, mind taking a look at this issue as it has been labeled with an integration (rituals_perfume_genie) you are listed as a code owner for? Thanks!

Code owner commands

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rrooggiieerr commented 5 months ago

From the Rituals FAQ:

My guess would be that your issue is not a problem of the HA Integration, but "works as designed"

issue-triage-workflows[bot] commented 2 months ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

home-assistant / core