Zigbee irigation valve not respondin

[L0bit0]

The problem

Hi

I just got a Zigbee Sonoff dongle to join with irrigation valve. I was able to add irrigation valve to Home assistant. The problem is valve does not respond most of the times. I think could be related with distance to de dongle, but I can not reproduce the issue consistenlly, and also distance is minimum (around 10m) and RSSI is -73 dBm

I do not get any error, just valve do not respond when I turn on or off.

Some additional data

Irigation valve: Model: _TZE200_a7sghmms: https://zigbee.blakadder.com/GiEX_QT06.html Firmware: 0x00000048 Info: IEEE: a4:c1:38:1c:01:a7:79:84 Nwk: 0x525e Device Type: EndDevice LQI: 108 RSSI: -73 Last seen: 2024-04-16T10:58:03 Power source: Battery or Unknown Quirk: zhaquirks.tuya.ts0601_valve.GiexValve

I exported the debug logs and this is the only thing relevant:

TYPE_NWK_RETRY_OVERFLOW = 0, PHY_CCA_FAIL_COUNT = 10934, BROADCAST_TABLE_FULL = 0, PTA_LO_PRI_REQUESTED = 0, PTA_HI_PRI_REQUESTED = 0, PTA_LO_PRI_DENIED = 0, PTA_HI_PRI_DENIED = 0, PTA_LO_PRI_TX_ABORTED = 0, PTA_HI_PRI_TX_ABORTED = 0, ADDRESS_CONFLICT_SENT = 0, EZSP_FREE_BUFFERS = 247]
2024-04-15 15:23:21.273 WARNING (Recorder) [homeassistant.components.recorder.entity_registry] Cannot migrate history for entity_id `sensor.tze200_a7sghmms_ts0601_battery` to `sensor.riego_1_battery` because the new entity_id is already in use
2024-04-15 15:23:21.302 WARNING (Recorder) [homeassistant.components.recorder.entity_registry] Cannot migrate history for entity_id `update.tze200_a7sghmms_ts0601_firmware` to `update.riego_1_firmware` because the new entity_id is already in use
2024-04-15 15:23:21.333 WARNING (Recorder) [homeassistant.components.recorder.entity_registry] Cannot migrate history for entity_id `switch.tze200_a7sghmms_ts0601_switch` to `switch.riego_1_switch` because the new entity_id is already in use
2024-04-15 15:25:18.502 ERROR (MainThread) [homeassistant.components.shelly] Error fetching shellyplus1-08b61fd0da24 data: Device disconnected: DeviceConnectionError(DeviceConnectionError(TimeoutError()))
2024-04-15 15:26:03.907 ERROR (MainThread) [frontend.js.latest.202404042] Uncaught error from WebKit 605.1.15 on iOS 16.1.1

I have attached anyway

Any idea?

NOTE: is my first Zigbee experience, so I coul be missing anything basic….

Thansk

What version of Home Assistant Core has the issue?

core-2024.4.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Zigbee

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant[bot]]

Hey there @dmulcahey, @adminiuga, @puddly, @thejulianjes, mind taking a look at this issue as it has been labeled with an integration (zha) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of `zha` can trigger bot actions by commenting: - `@home-assistant close` Closes the issue. - `@home-assistant rename Awesome new title` Renames the issue. - `@home-assistant reopen` Reopen the issue. - `@home-assistant unassign zha` Removes the current integration label and assignees on the issue, add the integration domain after the command. - `@home-assistant add-label needs-more-information` Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue. - `@home-assistant remove-label needs-more-information` Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

zha documentation zha source _{^{(message by IssueLinks)}}

[L0bit0]

Hi

Anyone can help here? or let me know if I can give you some other info.

I will start the product return on couple of days, as I can still return...

Thanks in advance.

[puddly]

10m distance is pretty far. You need routing devices to extend the signal range.

[L0bit0]

I see on specifications zigbee should cover 40m with no issues, in fact i see some places that talk to up to 100m in open spaces.

Can anyone confirm specifications?

I found this for sonoff dongle: https://opencircuit.shop/product/sonoff-zigbee-3.0-usb-dongle-plus-e Long-Range Connectivity: With an impressive range of up to 200 meters in open spaces, the Sonoff Zigbee USB Dongle Plus ensures reliable and uninterrupted communication between your devices. Its advanced antenna design guarantees strong signal strength even in challenging environments or multi-story homes.

Anyway I started the return process of the device, as i just had a week...

Anyone using irigatin valve with this distances?

thanks

[issue-triage-workflows[bot]]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.