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SkyBell Integration Slow Response Time #29602

Closed andjones132 closed 3 years ago

andjones132 commented 4 years ago

HA Component: https://www.home-assistant.io/integrations/skybell/

I have implemented the SkyBell integration on my Hassio install running Hassio version 0.102.3. I am using with the Honeywell SkyBell Slim Design 1080p (Model: DBCAM-TRIM). There is a significant 2 - 3 minute delay between when the Button on the SkyBell Doorbell is pushed and when Home Assistant registers a state change. The SkyBell app on my phone responds almost instantly, so not sure why there is such a long delay before HA registers the state change. I suspect it maybe because the API integration with SkyBell doesn’t provide state change updates on a more frequent basis (someone said IFTTT had a similar issue). However, if the SkyBeel iOS app is able to register a change almost immediately, there must be some way of getting a faster response intp HA. I see that others have raised similar concerns here. If the developer of this component could investigate this issue it would much be much appreciated.

allmoney commented 4 years ago

Same problem. Any ideas?

stale[bot] commented 4 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue now has been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

allmoney commented 4 years ago

Still persist

thomasdelaet commented 4 years ago

I have the same problem

wasafiri commented 4 years ago

Same issue here as well. Skybell is by far the slowest responding device I have on Home Assistant.

disforw commented 4 years ago

Same here, any update??

ratatine commented 4 years ago

I can ditto this issue. My delay is about 1.5min from button press to homeassistant seeing it although it can vary. I stopped using the integration about 9-12mo ago because of this issue. Only recently tried it again.

github-actions[bot] commented 3 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

ve6rah commented 3 years ago

The lack of activity isn't because anything has been fixed. In fact it's because nothing appears to be happening towards fixing it.

ratatine commented 3 years ago

Silly bot. After engaging skybell support on other issues I have low expectations. They have a very "what you get is what you get" attitude. Personally I'll be replacing them with a DIY solution when I can get around to it.

thomasdelaet commented 3 years ago

I have the same observation as @ratatine. I currently use skybell-sniff script that you can find online to detect motion and button presses but don't really integrate camera. My plan is to also replace with something else which gives me more control. Even performance of the Skybell app is not great imho.

github-actions[bot] commented 3 years ago

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

wasafiri commented 3 years ago

Can the skybell sniff script be added to some kind of skybell integration in HA?

On Tue, May 4, 2021 at 6:05 AM github-actions[bot] @.***> wrote:

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates. Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍 This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

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ve6rah commented 3 years ago

Can the skybell sniff script be added to some kind of skybell integration in HA?

To my understanding, no. The script must run on your router, not on your home assistant machine. So unless we turned home assistant into a full router, there's no way to make it work that way.

mjkosin68 commented 1 year ago

I have an older Skybell device, so I suspected that was the reason for the slow response. I upgrade to the new version and still the same 2 min delay in HASS on button press or motion, rendering it useless in HASS. On to a better device I suppose...