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homebridge-plugins / homebridge-resideo

The Homebridge Resideo plugin allows you to access your Resideo devices from HomeKit.
ISC License
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Support Request: Unable to Sign In After Putting In Customer Key and Secret Key #842

Closed CalvinDabrowski closed 2 weeks ago

CalvinDabrowski commented 1 month ago

Describe Your Problem

Once I input customer key and secret key, and press link account, it shows my Homebridge IP and says This site can’t be reached (IP ADDRESS) Refused to Connect. I have disabled all firewall protection as well...

Relevant log output

No response

Config for homebridge-resideo

No response

Screenshots

No response

Device & Model

Raspberry Pi

Node.js Version

v20.10.0

NPM Version

unsure

Homebridge Version

unsure

Homebridge Resideo Plugin Version

v2.1.5

Homebridge Config UI X Plugin Version

No response

Operating System

raspbian

clearfeather commented 1 month ago

Downgrade to version 2.1.4 and try configuring again. You can upgrade to the latest version afterwards.

donavanbecker commented 1 month ago

@CalvinDabrowski I am guessing you are using HOOBs?

github-actions[bot] commented 2 weeks ago

This issue has been closed as no further activity has occurred.