[BUG] Android App: Image doesn't load after deleting synced local image outside of app

[maxwai]

The bug

Deleting a local image, outside of the app, that is synced after having opened the app with the image synced, leads to the Image not loading anymore in the App even if it is synced correctly (see pictures at the bottom). On the Website, the images are loaded correctly but the App doesn't download them from the server, maybe thinking they should be available locally.

Even clicking on the image doesn't downloads it.

If the app is not opened between image creation and deletion of the image (so the app was never opened with the image being synced) then the app will correctly get the image from the server when opening after deleting locally.

The OS that Immich Server is running on

Unraid

Version of Immich Server

v1.84.0

Version of Immich Mobile App

v1.84.0 build.108

Platform with the issue

• [ ] Server
• [ ] Web
• [X] Mobile

Your docker-compose.yml content

version: "3.8"

services:
  immich-server:
    container_name: immich_server
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start.sh", "immich"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends:
    #   file: hwaccel.yml
    #   service: hwaccel
    command: ["start.sh", "microservices"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - .env
    depends_on:
      - redis
      - database
      - typesense
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    volumes:
      - /mnt/user/appdata/immich/model-cache:/cache
    env_file:
      - .env
    restart: always

  immich-web:
    container_name: immich_web
    image: ghcr.io/immich-app/immich-web:${IMMICH_VERSION:-release}
    env_file:
      - .env
    restart: always

  typesense:
    container_name: immich_typesense
    image: typesense/typesense:0.24.1@sha256:9bcff2b829f12074426ca044b56160ca9d777a0c488303469143dd9f8259d4dd
    environment:
      - TYPESENSE_API_KEY=${TYPESENSE_API_KEY}
      - TYPESENSE_DATA_DIR=/data
      # remove this to get debug messages
      - GLOG_minloglevel=1
    volumes:
      - /mnt/user/appdata/immich/tsdata:/data
    restart: always

  redis:
    container_name: immich_redis
    image: redis:6.2-alpine@sha256:70a7a5b641117670beae0d80658430853896b5ef269ccf00d1827427e3263fa3
    restart: always

  database:
    container_name: immich_postgres
    image: postgres:14-alpine@sha256:28407a9961e76f2d285dc6991e8e48893503cc3836a4755bbc2d40bcc272a441
    env_file:
      - .env
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    volumes:
      - /mnt/user/appdata/immich/pgdata:/var/lib/postgresql/data
    restart: always

  immich-proxy:
    container_name: immich_proxy
    image: ghcr.io/immich-app/immich-proxy:${IMMICH_VERSION:-release}
    environment:
      # Make sure these values get passed through from the env file
      - IMMICH_SERVER_URL
      - IMMICH_WEB_URL
    #ports:
    #  - 2283:8080
    depends_on:
      - immich-server
      - immich-web
    restart: always
    networks:
      proxynet:
      default:

networks:
  proxynet:
    external: true

volumes:
  pgdata:
  model-cache:
  tsdata:

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/mnt/user/immich

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secrets for postgres and typesense. You should change these to random passwords
TYPESENSE_API_KEY=redacted
DB_PASSWORD=redacted

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Take picture or move image into folder that is synced
2. Let the image sync to the server
3. Open the App (can be done before sync but must be done before next step)
4. Close App
5. Delete the file in another App (File Management App or other gallery App for example)
6. Open Immich App again, the image will not load

Additional information

[alextran1502]

Can you help sign out and sign back in to see if it will correct itself?

[maxwai]

Can you help sign out and sign back in to see if it will correct itself?

Yes logging out and back in solves the loading issue.

[Digital39999]

But that doesn't fix really it? What's the cause.

[maxwai]

Yes this isn't a fix but a workaround in the meantime. It solves the issue since the local data is deleted when logging out, hence all images need to be fetched again.

The issue will be somewhere in the code that handles if an image should be loaded from the server or loaded from local storage.

[joartda]

When will this be fixed, this is very inconvenient.